About Novotel Surfers Paradise… Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids' corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.
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Job DescriptionWhat you'll be doing: Working across our F&B outlets and events, including Blvd Café and Bar, amenities, in-room dining, Pool bar and conferencing and events. Personally connecting, laughing and creating a sense of belonging for our guests.
The ideal candidate will be confident, reliable, engaging and ensure that our guests receive EPIC service every time. In addition, we are looking for people who enjoy helping their colleagues, working as a team and delivering quality products consistently.
Some of the things you will be responsible for:Making the flawless coffee every time, perking up someone's day with a perfect caffeine fix, one they'll be back for!Delivering EPIC guest serviceMixing and creating quality beverages - cocktails, mocktails, frappes, smoothies, juices and moreMaintaining a clean and comfortable COVID environmentCashiering and providing guests their locals and ALL Live Limitless discountsCreating memorable dining experiences by connecting with our guests and locals in BLVD Bar & CaféEnsuring our loyalty guests are recognised and receiving their benefitsDelivering Room Service, amenities and Pool bar orders as requiredQualificationsWe'd love to hear from people with: Previous experience in café, bar, banquets and a la carte serviceExperience in Micros or a similar POS cashiering system and processing credit cardsA willingness to learn and strong interpersonal skillsA genuine Heartist with the passion to connect with our guests making them feel specialSound wine and cocktail knowledge with a creative flare to accommodate requestsEnjoy working within team environment, helping each other and be confident in your ability to work autonomously in your own section or in the barHold a current QLD RSA certificateBe reliable and flexible in your availability to work a variety of shifts on a rotating roster including late nights, early mornings, week-ends and public holidaysMust hold current work rights for AustraliaOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Additional InformationSo, when will you be joining us? The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunitiesA rewarding work environmentGlobal discounts on hotel accommodation & Food and BeverageWhat's in it for you? Uniform provided, laundry allowancePaid birthday leaveFree staff meals during shiftGenerous ACCOR perks including discounted accommodation and restaurantsA collaborative, vibrant cultureProfessional development opportunitiesACCOR Career Milestone celebrationsA reward and recognition programWhat are you waiting for? APPLY NOW!
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