Company DescriptionNovotel Melbourne South Wharf features a golden 26-level tower with 347 accommodation rooms & suites, Mr. Carpano Dining and Bar, and Allora Café.
The hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere's largest meeting space, and is adjacent to the DFO centre, with 180+ retail brands.
Job DescriptionThis is a great opportunity to demonstrate your customer service skills and eagerness to develop across a wide range of food and beverage operations.
Creating exceptional guest experiences by providing great customer service and memorable moments.Efficiently taking orders and serving food & beverage for restaurant, café, and in-room dining.Breakfast service including buffet and a la carte, and maintaining presentation of the restaurant.Assisting guests with questions and menu recommendations.Working collaboratively with the team to ensure smooth running of the service period. QualificationsPrevious experience in a similar role; hotel experience is an advantage.Knowledge of beverages including barista coffee, cocktails, and wines to maximize average spend.Ability to work in a fast-paced environment with attention to detail.Interest in making genuine connections with guests and colleagues.Availability to work varied shifts including early mornings, late evenings, weekends, and public holidays.Current Responsible Service of Alcohol and Food Handling certification, or willingness to obtain.Must have working rights in Australia. Additional InformationWhy Work for Accor? We are far more than a worldwide leader.
We welcome you as you are, and you can find a job and brand that matches your personality.
We support you to grow and learn every day, ensuring that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/.
Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS Benefits: Be a part of a global hospitality company and explore Accor's limitless possibilities.On-the-job training and mentorship.Access pathways for career advancement and personal development within Accor.Enjoy exclusive Accor discounts and global benefits.
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