Job Description - Food and Beverage Attendant (Host) (HOT0B7AA)
Job Number:HOT0B7AA
Work LocationsHilton Sydney 488 George Street Sydney 2000
A Food and Beverage Attendant (Host) is responsible for seating guests, managing table set-ups and providing guest services to deliver an excellent Guest and Member experience while working to achieve departmental targets.
What will I be doing?A Food and Beverage Attendant (Host) will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
Welcome guests in a polite and friendly mannerCoordinate seating for customersUp-sell with latest departmental incentivesManage table set-upsRun food and beverage to guests and tables as requiredAble to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and EventsFollow cash handling proceduresManage guest enquiries in a timely and efficient mannerEnsure compliance of brand standardsEnsure cleanliness of work areasComply with hotel security, fire regulations and all health and safety legislationComply with local licensing lawsBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsWhat are we looking for?A Food and Beverage Attendant (Host) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Commitment to delivering high levels of customer serviceFlexibility to respond to a range of different work situationsAbility to work on your own or in teamsValid NSW RSAIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous Food and Beverage and/or industry experienceExperience with cash handlingKnowledge of Food Hygiene RegulationsWhat will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:
Laundered uniform providedFree team member meals served fresh daily100 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the worldFood & Beverage discounts so you don't just stay when you travel but also enjoy dining experiencesAmazing award & recognition programsOpportunities to participate in ESG activitiesFlexibility so you can Thrive and make space for what matters mostHilton Sydney pays above the HIGA: Level 2 $25.23 - $63.07 / hour (based on penalties + super + tips + service charge where applicable)
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