WHO WE AREKnown best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in the Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores. We currently operate in NSW, VIC, QLD, WA, SA & TAS, with plans for continued future growth! Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we are offering access to the biggest brands and best products – and a memorable experience that will set us apart. Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. We're seeking energetic, focused, and passionate individuals to join our team!THE ROLEAt JD Sports, our customer is at the heart of everything we do. As Floor Manager, you are a key member of the store leadership team working together to deliver great customer and employee experiences. You are a true sales leader, leading by example with passion and purpose. Your team draws inspiration and motivation from your energy as you coach them to deliver great in-store experiences. The Floor Manager leads with an energetic, collaborative approach. Using your knowledge of retail best practices, you will assist in achieving daily store and business goals, including coaching your team to hit all sales targets. You are responsible for, but not limited to the following:Model great customer service, every customer, every timeCoaching team to deliver exceptional service and a 'service over task' mentalitySupport the Store Manager and Assistant Store Manager to drive sales and KPI performanceUtilise reports to identify trade trends, opportunities and implement action plansAssist the Management Team to complete weekly visual merchandising direction & promotional launchesAssist in recruiting, inducting and developing team membersUphold company retail standards and deliver visual excellenceWork with BOH team to ensure product availability and operational excellenceWHO YOU AREExperience in a customer-facing service rolePrevious key holder or supervisor experience preferred but not essentialResults driven, in order to successfully deliver results and KPIsA positive attitude, enabling you to motivate othersCollaborator with strong communication skillsPassionate to learn with a growth mindsetLoves sports fashion brands and is enthusiastic about sharing your knowledge with customers to build brand loyaltyAbility to work efficiently in a fast-paced team environmentWHAT'S IN IT FOR YOU?Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the marketTraining and development opportunities to kickstart, evolve and shape your careerOpportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution CentreAccess to our attractive staff discount! This can also be used for friends and familyAccess to our Employee Assistance Program & Mental Health championsOne month paid parental leave for full-time employeesWe are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated. What are you waiting for? Apply today and kick start your JD Sports Journey. Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.#J-18808-Ljbffr