Moody, monochromatic and intimate, Moonlight is a contemporary hibachi grill and wine bar located a stone's throw away from the Byron foreshore. Here you'll find a concentrated menu showcasing classical Japanese cuisine reinterpreted into unexpectedly bold and flavourful ways, along with a sophisticated cocktail menu and a broad selection of biodynamic wines picked at the peak of their lunar cycle.
We are currently seeking enthusiastic Floor Attendants to join our talented team.
POSITION SUMMARYThe Floor attendant is responsible for all elements of Front of House service. The Floor attendant is in charge of customer service & sections, following Moonlight's sequence of service, food & beverage quality control, and teamwork.
ABOUT YOUFocusing on achieving the best customer service & showcasing Moonlight to the highest standard possible.Experience in a fast-paced and high-volume venue.Great work ethic and loves working with a team.Biodynamic wine and Japanese cuisine knowledge – looked upon favourably, but not essential.BENEFITSFantastic salary, tips, and staff discounts at all our venues.A work-life balance.An opportunity for career development and growth.KEY RESPONSIBILITIESChecklists – Complete the opening & closing checklists. Ensure updated checklists are displayed in designated areas at all times.Customer Complaints – Handle all customer complaints when working on shift and improve customer experience in store. Always communicate with your manager about a customer complaint and take guidance on how to deal with the situation. All customer complaints must be communicated with the manager on shift.Wine Service – Learning wine service and basic wine knowledge.Opening & Closing the Venue – Present the venue in accordance with VM, correct lighting, music control, cleanliness, uniforms, and all table presentation.Deep Clean – Fortnightly deep clean of FOH & BOH to be run by Restaurant Managers.Food & Beverage Knowledge – Must attend all training or group training to ensure knowledge of the menu is developed to full ability.Teamwork – Work with your team to create a fun and happy environment in-house & with all staff.
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