Fleet Allocator - Gladstone The Opportunity This position is to assist with managing the fleet of Toll Security Sensitive Transport's drivers and sub-contractor drivers, ensuring all freight (road; rail) is delivered on time and as per customer's requirements. With a strong focus on rail freight, this position emphasizes safety. Transporting primarily dangerous goods, this key position based in Gladstone is required to ensure all outcomes are achieved daily; including fleet utilization, customer relations, and profitability in line with Toll's business objectives.
A day in the life of a Fleet Allocator at Toll Group: Schedule and control all activities associated with the arrival, departure, loading, and unloading of all rail-related fleet. Assist with the day-to-day management of transport requests and provide support to ensure all deliveries and pickups are completed in line with the overall operational strategy and contractual agreement. Assist with the scheduling and control of the fleet to achieve maximum safety, efficiency, and availability to meet schedule demands and company objectives in accordance with regulatory requirements. Assist in determining trip feasibility based on fleet, schedule, maintenance, and drivers' availability and/or operational limitations. Create and maintain excellent customer relations, ensuring drivers and equipment are presented professionally and customers are aware of freight movements and expected delivery times. Assess customer needs effectively and weigh alternative approaches or solutions ensuring the customer is put first. What You'll Need to Succeed: Customer service orientation - detailed understanding and strong curiosity about our customers and what adds value to them. Ability to apply logic and experience to make timely, sound judgments. Excellent time management, planning, and organizational skills. Ability to consider a broad range of internal and external factors when solving problems and making decisions. Microsoft Office Suite expertise including Word, Outlook, Excel, and PowerPoint. High attention to detail and the ability to meet deadlines within a time-pressured environment. Join us and take your career to new heights in the fast-paced world of logistics!
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