As a Senior Reception / Membership Advisor, you will be the first point of contact for our members and guests, ensuring they feel welcome and supported during their visits.
Join the team at RIVAL GYM Castle Hill , where fitness meets passion and martial arts inspire greatness! We're searching for a dynamic, self-driven individual to be the face of our thriving community - a place where energy, dedication, and ambition come together. If you love a fast-paced environment and thrive in sales, this is your chance to shine!
About the Role:
As a Senior Reception Team Member /Membership Advisor , you will be the first point of contact for our members and guests, ensuring they feel welcome and supported during their visits.
Casual/Part-time/Full-Time positions available.
Key responsibilities include:
Providing exceptionally warm, friendly customer service in person and over the phone. Showcasing comprehensive knowledge of our facilities, programs, and promotions. Assisting with sales and memberships to grow our thriving community. Demonstrating exceptional communication skills, capable of adapting to various audiences and responding to member queries with professionalism. Remaining results-driven, exceptionally organized with strong motivation to generate new business opportunities. Utilizing social media tools to engage with members and promote the gym. Performing administrative duties such as check-in procedures, restocking supplies, and managing membership records. Maintaining cleanliness standards of the club. 5am starts required some days. Perks of working at RIVAL GYM:
Be part of a passionate, energetic, and fun culture where you'll feel like family from day one. Enjoy opportunities for growth with ongoing learning and development to support your career goals. Gain hands-on experience in all aspects of gym operations. Opportunity to progress into senior roles with RIVAL GYM's expansion. Free membership for yourself and a friend (inclusive of 80+ classes). If you're ready to take the next step in your career and join a team that values hard work, positivity, and connection, apply today!
Please send us a current Resume and/or Cover Letter via the APPLY button.
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