Club General Manager - Brand new location! At Fitness Cartel Australia, we're more than a gym – we're an exciting and fast-growing brand with plans to expand from 13 to 60+ clubs by 2029. Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafes, creche, and saunas, creating a feel-good environment that motivates, challenges, and inspires.
The Role: Due to an exciting period of growth, Fitness Cartel Australia is actively seeking expressions of interest from experienced Club General Managers, to be considered for our brand-new location, Fitness Cartel Springwood.
Club General Managers (CGM's) are primarily responsible for the Club's overall performance & operations. This role will be integral in driving a culture of excellence, community, high-performance environment, working alongside our Executive Team, Regional Performance Managers, and Directors.
Key Responsibilities: Management of the Clubs overall budgets and financials, including Member Movement/Growth, EBIDTA, & Retention strategies. Drive pre-sales initiatives to build strong membership foundations, ensuring successful club launch and achieving early growth targets. Overseeing a big-box gym with 3000+ members, with crêche, retail & apparel store & café. Manage the day-to-day operations of the Club, ensuring our high-quality facilities are always maintained. Recruitment, onboarding, training, and retention of staff members. Delivering training, mentoring, and support for the Club Department Heads, running weekly meetings to engage & motivate your teams. Oversee staff rostering to ensure adequate staff coverage in all departments during Club operating hours, approving leave & fortnightly payroll. Using internal software systems including Clubware, Debit Success & Gym Sales to determine whether internal communications and procedures are being met and followed. Effectively plan, manage, and execute club events, such as Open Days & 8-week challenges. Statistical Reporting & analysis. What you'll need to succeed: Experience in a similar role - must be a Big Box Gym with more than 20 Staff and more than a 2,000 Member Club. Experience in a KPI-driven environment with a natural drive to achieve targets and team goals. Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals. Growth mindset, with a genuine passion for fitness & sales. The ability to solve problems and overcome obstacles. Outstanding communication abilities - able to listen, understand, empathise and influence others. Customer-focused with a desire to achieve exceptional customer outcomes. Ability to be a role model and live by health values and behaviours while being passionate about the gym brand you work for. A "can do" attitude with a thirst for learning & ambition for growth. Be reliable, proactive, punctual, professional & well-presented. Have a strong work ethic. Be highly motivated & an adaptable team player with the ability to multitask and show initiative. Computer literacy & ability to learn new systems. Communicate & uphold policies & procedures of the business to customers and staff. Current First Aid & CPR Certificates (if not holding, would be willing to acquire). Have Australian working rights. What we'll offer you in return: A Thriving Culture: Be part of the fitness industry's most exciting and rapidly expanding brand. Career Growth: Opportunities for training, development, and advancement through our Future Leaders program. FREE gym membership to all Fitness Cartel locations. Access to Merse Wellness Spas at discounted rates. Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more. How to Apply: Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you bring to our team. Applications will be reviewed as received, so don't wait—apply today!
Note: Only candidates meeting our selection criteria will be contacted. No agencies please!
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