Fire Suppression Leading Hand – Mount Isa | QLDOur Company and CultureSandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, parts, service and technical solutions for the mining and construction industries. In 2020, the Sandvik Group had approximately 37,000 employees in more than 160 countries.We conduct business in a sustainable and responsible manner. To achieve this, we always act in line with our high ethical standards, putting safety first and always showing consideration for the environment and the communities in which we operate. The safety and well-being of our employees and the environment are our core values. Finally, we care about others and build relationships based on honesty, respect and trust.At Sandvik, we recognise that we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Aboriginal and Torres Strait Islander people.About the roleWe are seeking a local Fire Suppression Leading Hand to provide product support and technical services to our customers alongside our Fire Suppression products. This role will also be required to provide guidance and support to the Fire Suppression Technicians, while also estimating, quoting and planning of fleets.The Fire Suppression Business maintains a firm commitment to the quality objectives for the company and promotes business through exceptional customer service.As a Fire Suppression Technician, you will be required to install and maintain fire suppression systems in the workshop and in the field.Roster: Monday - FridayMain responsibilitiesTrain and coach Fire Suppression Technicians and assist in training and accreditation in installation of fire suppression systems;Estimating and quoting of jobs for customers. Assistance with accumulating paperwork for Service coordination;Adhere to all policies & procedures especially the EHS policies;Support technicians from other regions and assist in training;Perform fault diagnosis, maintain and install Fire Suppression systems;Work effectively either in a team environment or autonomously;Be highly developed in your communication and interpersonal skills;Identify opportunities for business growth and actively participate in sales activities;Assist with machine audits/inspections;Internal Sandvik product accredited certification will be provided;About youHaving a technical background with relevant Trade qualifications or Trades Assistant experience is beneficial to this role. Direct knowledge and exposure to fire suppression systems applicable to predominantly underground is an advantage; however, installation and service experience of Mobile Fire Suppression systems will be a distinct advantage. In addition, being accredited by the Fire Protection Association (FPA) will also be desirable.The ideal candidate will have strong customer relation skills and the ability to effectively work within a team. You are flexible to work with customer requirements, procedures, and safety policies. Further, you have a positive attitude and a high level of determination to achieve targets set for customer satisfaction and have previous experience in a leadership role.You must have a valid driver's license & basic computer literacy including E-mail, Microsoft Excel and Word is required.Agencies need not apply.You must have the right to live and work in this location to apply for this job & the ability to pass a pre-employment medical.What we offerHighly competitive wages, additional allowances, and annual bonusWork phone, iPad, and uniform providedFavorable Superannuation contribution above statutory requirement.Employee Benefits Program including salary sacrifice options, a company-wide bonus scheme, and Length of Service Recognition programEmployee Referral Program that pays up to $5,000 per successful referralCompany funded paid parental leave which includes superannuation contributions during the leave periodTraining opportunities for employees – from internal programs to contributions towards external studiesA Sandvik Wellness Program for employees who want to improve their health and wellbeingSandvik is proud to be a Work180 Endorsed Employer for Women. If you would like to know more information about how we are supporting our employees, you can view our policies and benefits on the Work180 website.Talent Acquisition SpecialistAnnaliese FisherFor further information about this role please reach out to #J-18808-Ljbffr