Join Westpac's Financial Crime Team in Consumer Banking COO
Established career path and progression opportunities
Sydney based permanent role
How will I help?
The Consumer Financial Crime team supports the consumer business in managing their Financial Crime risk while enabling change to uplift the division's control environment and maintain compliance with financial crime obligations. This role provides specialist knowledge to the business in identifying and managing Financial Crime risk. It works within the first-line financial crime advisory team in the Consumer Banking Division and is a bridge between Financial Crime Advisory and various transformation teams. This role is responsible for managing the Financial Crime value delivered by the team and ensuring that it aligns with the overall Consumer Financial Crime roadmap.
As a Senior Product Owner, this role is accountable for supporting the teams to develop the right Group KYC and Tax (FATCA/ CRS) obligations, ensuring adherence to best practices. It is expected to support a strong risk culture that embodies our ethics and integrity, balancing regulatory obligations and customer experience.
Key responsibilities
Lead program outcomes, providing Financial Crime SME support to the transformation teams.
Work closely with divisional and Group Financial Crime transformation teams, representing Consumer Financial Crime in ongoing program engagements.
Engage closely with Consumer Financial Crime project teams, participating in their program cadence (e.g., PI planning, retros & reviews).
Oversee project risks and solution/control gaps as required, helping to navigate effective outcomes within the division's financial crime risk appetite.
Manage project initiatives prioritization and ownership of the Consumer Financial Crime backlog.
Collaborate with advisory team members to translate BAU gaps/issues into a program of work.
Review policy changes to identify impacts on ongoing and pipeline projects.
What's in it for me?
You'll play a significant part in the future of a business that has been around for over 200 years. Our purpose is to create better futures together. We'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a supportive structure. We offer generous paid and unpaid parental leave for your nominated primary and support carers, including leave for adoptions, surrogacy, and foster care arrangements. We continue to pay your super contributions while you take the time needed to get your new family settled.
What do I need?
Extensive experience in the financial services industry.
Significant experience in large, complex organizations, working with senior stakeholders.
Expertise in financial crime (AML/CTF/KYC), FATCA/CRS.
Preferred experience as a product owner in Financial Crime transformation projects.
Skilled in managing multiple and competing stakeholder interests.
Strong analysis and problem-solving abilities.
Effective stakeholder management.
Business/technology tertiary qualifications or equivalent experience (required); Product Owner (CSPO, PSPO) and Scaled Agile (SPMPO) certifications (advantageous).
What's it like to work there?
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
In addition to competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities, whether that means family life, work/life balance, ambition to grow, or all the little perks in between. We empower you to shape your career path through personalized upskilling, mentoring, and training opportunities.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply?
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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientations, cultural backgrounds, people with disabilities, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email
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Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disabilities and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email
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