knowmore legal service is currently seeking a Financial Counsellor to join our team in the community legal sector. An attractive remuneration package including access to salary packaging and full or part time hours (4 to 5 days per week) is available for an on-going role based in our Brisbane office.The Financial Counsellor role delivers financial counselling to clients who have applied (or are considering applying) for redress payments under the NRS or TSGRS. The key aim of the Financial Counselling team is to deliver high quality information, advice and advocacy to clients to support them to manage a lump sum to their best advantage.The support provided may include (but is not limited to) assistance with debts and hardship issues, discussions on how a redress may affect the client's financial situation, as well as discussion around the protection and management of a lump sum payment.The Financial Counsellors work collaboratively as members of a national team. They provide quality services to clients in a culturally safe and appropriate manner within a trauma informed and multi-disciplinary framework.The Financial Counselling team is also involved in providing information and training to other organisations that support people applying for redress payments.Selection CriteriaExcellent record in providing quality financial counselling to vulnerable clients and an understanding of the effects of trauma for individuals and families.Knowledge of relevant State, Territory and Federal credit, debt and social security legislation.Understanding of the issues affecting Aboriginal and Torres Strait Islander peoples and experience in providing culturally safe services to Aboriginal and Torres Strait Islander people.Demonstrated ability to work flexibly, collaboratively and effectively as part of a multi-disciplinary team, as well as with external stakeholders.High level written (case notes, letter writing) and verbal skills with strong interpersonal communication abilities.Qualifications and Other RequirementsMust hold Diploma of Financial Counselling or Diploma of Community Services (Financial Counselling) qualification.Must be eligible for membership of Financial Counselling state peak body.A satisfactorilyNational Police Records Check and a Working with Children Check.The ability and willingness to travel and having a current driver's licence are highly regarded.
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