Community Development (Community Services & Development)$97,700 – $102,000 per year + 11.5% superProCare Australia are a Brisbane based boutique Recruitment and Labour Hire Agency, dedicated to providing staffing support to the Community Services sector.The OrganisationOur client, Lifeline Darling Downs and Southwest Queensland Limited (LDDSWQL) are currently seeking a highly organised and motivated individual to join the team as a Financial Counsellor.This role sits within the Programs & Community team, and works directly with vulnerable people who are experiencing financial difficulties.Please note, this position is a fixed-term contract until June 30 2025, with the possibility of extension.About the RoleThis position is a
Part Time
opportunity, working either a
0.6 or 0.8 FT equivalent .
The successful candidate can be based in either the
Toowoomba, Warwick or Dalby
office.
Due to the client-centered nature of the role, in-office attendance is required.As a Financial Counsellor, you will provide counselling and advocacy services across the Darling Downs, Lockyer Valley, Goondwindi, Balonne (St George), Maranoa and Warrego regions.Financial counselling services are aimed at providing information, options, support and advocacy to individuals and families who find themselves in financial difficulties, whether being for general or specialized financial counselling matters (Family Violence, Problem Gambling etc.
).Key ResponsibilitiesConfidentially and sensitively discuss finances with clients, and work to form a plan of resolution.Work collaboratively with clients on debt and recovery issues, budget development, superannuation, insurances and handling complex cases including bankruptcy and consumer investigation.Provide confidential, accurate and efficient data input and records management.Engage, advocate and refer effectively with target groups and key stakeholders, including creditors and traders.Deliver groups and workshops across service areas to support Financial Literacy initiatives as required.To ensure effective case management, intake, referral management and the maintenance of case records.Comply with the Agency's Quality Assurance requirements.Mandatory RequirementsA Diploma of Community Services (Financial Counselling) or currently enrolled and working towards completion of a Diploma of Community Services (Financial Counselling).Current member of relevant State / Territory peak body relating to financial counselling and/or provision of financial services (i.e.
Financial Counsellor's Association of Queensland) or demonstrated ability to meet membership criteria.Positive Blue CardAbility to pass a National Police CheckRelevant experience working in the Human Services and/or Finance sector is desirableBenefits to youSalary range $97,719 to $102,146 (Full time equivalent)Excellent salary sacrifice and meal card benefitsGenerous leave entitlements including paid leave over holiday period.To ApplyPlease submit a Resume and a one-page Cover Letter, detailing your motivations for applying and your relevant experience.Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?Have you completed a qualification in community services?
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