Finance Collections Officer

Applications closing on 15 July 2024, 12:00 PM
Full time
Ongoing
Band 5, $70,892 pa + Super
Closing date: 12pm on Monday 15 July 2024
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you'll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.
The role
Key responsibilities undertaken by the Finance Collections Officer include:
recovery of outstanding debt from both rates and general debtors
·negotiating and monitoring payment arrangements
assessing customers under the Financial Hardship Policy
general maintenance of the rates database
To be successful in this role you will have:
relevant experience and qualifications
be proactive and demonstrate initiative
highly developed interpersonal skills for difficult conversations
an eye for process improvement
Annual salary increases
Hybrid working options – work from home and the office
Flexible working arrangements, including options for part time work and rostered days off
Wellbeing initiatives and a free Employee Assistance Program (EAP)
Generous leave provisions, including purchased leave options and paid parental leave
Cross-skilling and professional development opportunities
If you have any questions or would like to discuss the role, please contact Robyn Stirling, Financial Services Coordinator, on (03) 5471 1819 .
Please ensure your application includes:
A cover letter, telling us why you are the best person for the position
A copy of your current resume
Responses to the Key Selection Criteria listed in the position description
Additional information
Mount Alexander Shire Council is committed to providing a safe, inclusive, and respectful workplace. We are an equal opportunity employer and are committed to child safety with zero tolerance for child abuse. We value a diverse workforce and encourage applicants from all cultures, sexual orientations, gender identities and backgrounds.
Applicants can expect that the recruitment process will include interviewing, reference checks and criminal history checks. Some positions will also be required to provide a Working with Children Check, and medical assessments including drug and alcohol testing may be undertaken.
For more information on the recruitment process, please download the Candidate information document from our website.

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