TasksAt Daimler Truck Financial Services, we are an integral part of Daimler Truck AG and we support the sale of trucks and buses worldwide as well as the implementation of new technologies for sustainable, green, autonomous, and safer transport.
We understand our customers best and simplify their business with a variety of tailored financial and services solutions.We are aiming to become one of the world's largest financial service providers for commercial vehicles with around 1,900 employees in 16 countries and a contract portfolio of around 21 billion euros.Our company is driven by trust, authenticity, respect, and integrity.
Our employees and our value-based culture are decisive strengths that will contribute significantly to our success in the new set-up.
Our knowledge, skills, and people-oriented collaboration culture, characterized by respect, appreciation, and a deep trust in one another, will be the driving forces of future growth in all business segments.The role:Daimler Truck Financial Services has a new and exciting 12-month role as the Remarketing Assistant to join the Operations team at our Head Office in Mulgrave.
This role will be a key link between our direct customers, dealer network, auction house, and other key internal and external stakeholders.
Responsible for coordinating all returning Guaranteed Buy Back contracts in line with our Customer Journey and processing the returned vehicles and closing contracts - this role will require confident negotiation skills, along with great planning, teamwork, and relationship-building skills to best serve our customers and partners, making their experience exceptional.Reporting to the Team Leader of Operations, your key responsibilities will be:The provision of early termination quotes for the fleet teamPreparing stock for sale via our multi-channel approach, including market research into valuations, reserve setting, and coordination of stock transportPreparing weekly dealer sales catalogues and assessing dealer offersMonitoring monthly auction results and negotiating via the auction house for the best outcomeChecking weekly stock inventory against the repossessed asset registerMonitoring of assets nearing lease maturityCoordinating with the Collections team to process and monitor the repossession of stockCross-training with broader teams to assist in peak overflow periodsAttendance and active participation in all team meetings, activities, and relevant projectsProviding a world-class customer support experienceSupporting customer and dealer enquiries with the Guaranteed Buy Back end term processQualificationsWho we are looking for:The successful candidate will be a confident and curious problem solver with an ability to learn and adapt quickly, especially in relation to the used truck market.
The ideal candidate will possess a passion for building relationships and challenging processes to create improvements.
A future focus and the ability to take ownership of the role and its tasks is also desirable.
Key to this role is an ability to be a self-starter with an ability to negotiate the best outcome for all involved parties; therefore, a sales and goal-oriented team player with a keen eye for detail will be highly valued.An understanding of the truck industry and finance processes will be advantageous, as well as a tertiary qualification in a business or finance-related field.
This role requires use of Microsoft Office applications and general computer tasks, therefore any skill or experience with these systems is valued.
The successful candidate will be self-motivated and looking to get ahead at every opportunity in order to provide the best experience for our customers and the best outcome for our stakeholders.If you have the vision and passion to take on this challenge, please apply by COB Monday 6th January.This is a local contract role.
You must have a valid working visa for Australia/New Zealand for the entire length of the contract to be able to apply for this position.Please note: Applications received over the holiday period will be reviewed in January.At Daimler Truck Financial Services, we put our people first because when our people are a priority, they then will serve our customers and partners as their #1 priority.
We proudly offer generous employee benefits such as discounted car leasing options, on-site parking, Great Place to Work initiatives and events, EAP, and a flexible & progressive work culture.
Our passion for our people also extends to Employee Recognition and Reward programs, as well as providing access to ongoing learning and development opportunities.
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