Field Services Engineer – IT Operations & Services Apply now Job no: 530908
Work type: Permanent Full Time
Location: Gold Coast
Categories: Technology
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our team members, the communities in which we exist and our shareholders.
As our Field Services Engineer, reporting to the Product Manager End User Technologies, you will support the Star Entertainment business through the flawless execution of specialised I.T Field Service Engineer tasks.
This is a fantastic opportunity where you will provide timely and efficient I.T service resolution for supported equipment as required.
A few of your responsibilities: Configuration of I.T equipmentRe-imaging of I.T equipment as required.Provide guidance and support to our end users as well as other Field Services Team MembersDeployment of new and replacement I.T equipmentWhat we are looking for: 2-3 years minimum experience in 2nd Level IT Desktop/Field Services SupportExperience in Troubleshooting and Supporting Windows 10, 11, macOS, iOS and AndroidOSExperience in Troubleshooting and Supporting M365 Office Applications and ServicesExperience in basic Microsoft Active Directory/Entra (formerly Azure AD) usage and basic Microsoft Intune usage.Hardware Troubleshooting and Repair experience i.e. Laptops, DesktopsAbout you: You are a driven and motivated IT professional with a robust background in IT support. Your advanced analytical skills enable you to swiftly diagnose complex issues, ensuring minimal downtime for our clients. You excel under pressure, adeptly managing incidents and prioritising tasks to meet deadlines without compromising quality in a regulated environment.
Your role will be pivotal in maintaining quality standards and service level commitments according to business requirements and expectations.
What we can offer you: Complimentary meal on site every day including hot meals, and more.Flexible working arrangementsDiscounted parking available in the cityCareer development, training, and courses via The Star AcademyDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Opportunity to work with elite professionals and assetsPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. Our culture: Each team member is expected to champion The Star's Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star's culture.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
It's your time to SHINE! Advertised: 01 Oct 2024 E. Australia Standard Time
Applications close: 18 Oct 2024 E. Australia Standard Time
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