At Aptella, we're on a mission to empower the mining, construction, and geospatial industries with state-of-the-art technology from the world's leading innovators. Join a dynamic team of over 380 professionals across Australia, Southeast Asia, and New Zealand, and unlock extraordinary career opportunities in a company culture that's as vibrant as it is forward-thinking.
About the role: Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role to be based at our branch in Coffs Harbour.
As a Field Service Technician, you will be responsible for carrying out machine system installation to customers with particular focus on Machine Control Systems with an emphasis to include 2D and 3D and automation plus machine payload weighing. Installation and support will primarily be onsite with a mix of phone/remote support activities.
This role is subject to pre-employment medical assessment and police check.
Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment.Calibration and Commissioning of machine systems and attachments.Troubleshooting, problem-solving, technical support.Servicing & maintaining equipment.Customer training.About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle highly regarded.Excellent communication and organisational skills.Mechanical aptitude and fabrication skills.Understanding of Electrical and Hydraulic systems.Ability to build and manage customer relationships and expectations.Strong attention to detail.Goal oriented, outcome focused, performance driven.Sound computer skills and ability to use Microsoft Office applications.Display a high degree of professionalism and positive attitude.Ability to work autonomously.Excellent troubleshooting and diagnostics skills.Strong practical and technical experience.Required: Driver's Licence (car).Experience with heavy equipment mechanical repairs/maintenance.Experience with heavy equipment auto electrical repairs/maintenance.Experience with mobile plant hydraulic systems.Experience or exposure to installing and maintaining machine control systems.A knowledge of Surveying practices, techniques and concepts would also be of benefit.Interest in new technology development.At Aptella, we're more than just a workplace—we're a community that thrives on collaboration, innovation, and inclusivity. With an impressive 82% employee engagement rate, our team is energized and united in their passion for what we do.
If you're driven by excellence and ready to make a meaningful impact in your career, Aptella is the place for you!
We are proud to be an equal-opportunity employer, embracing diversity in all its forms. We encourage all qualified candidates to apply and bring their unique perspectives to our vibrant team.
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