Field Service Technician Coffs Harbour & North Coast, NSW Aptella are currently seeking a Field Service Technician to join their team.
This is a full-time permanent role based at our branch in Coffs Harbour.
As a Field Service Technician, you will be responsible for carrying out machine system installation to customers with a particular focus on Machine Control Systems, including 2 D and 3 D automation as well as machine payload weighing.
Installation and support will primarily be onsite, with a mix of phone and remote support activities.
This role is subject to a pre-employment medical assessment and police check.
Key Responsibilities will include: Onsite and workshop-based installations of machine control systems and equipment.
Calibration and commissioning of machine systems and attachments.
Troubleshooting, problem-solving, technical support.
Servicing and maintaining equipment.
Customer training.
About you: Trade Qualified Auto Electrician, Heavy Diesel Mechanic or Light Vehicle highly regarded.
Excellent communication and organisational skills.
Mechanical aptitude and fabrication skills.
Understanding of electrical and hydraulic systems.
Ability to build and manage customer relationships and expectations.
Strong attention to detail.
Goal-oriented, outcome-focused, performance-driven.
Sound computer skills and ability to use Microsoft Office applications.
Display a high degree of professionalism and positive attitude.
Ability to work autonomously.
Excellent troubleshooting and diagnostic skills.
Strong practical and technical experience.
Required: Driver's Licence (car).
Experience with heavy equipment mechanical repairs and maintenance.
Experience with heavy equipment auto electrical repairs and maintenance.
Experience with mobile plant hydraulic systems.
Experience or exposure to installing and maintaining machine control systems.
A knowledge of surveying practices, techniques, and concepts would also be of benefit.
Interest in new technology development.
Aptella is a company with an inclusive and collaborative working culture.
With an 82% employee engagement rate, we are the place to work.
You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do.
Aptella believes in diversity of thinking, so you will have the ability to make an impact no matter what role you are in.
Aptella provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel, and a wellness programme.
Aptella strives for excellent service delivery and takes pride in what we do.
If you share these passions in your career, we would like to hear from you.
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