Posted Date: 18 Sep 2024 Location: Mt Thorley, NSW, AU, 2322 At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More.Field Follow Plant Mechanic - Mt ThorleyJoin our Mt Thorley Rebuilds Workshop as a Field Follow and take our customer experience to the next level!Reporting to the Workshop Supervisor, this role has a key focus on commissioning, delivering, and overseeing the handover of rebuilt CAT equipment.As a Field Follow, you will assist the Workshop team in the assembly and delivery of CAT machinery whilst acting as the onsite contact for our customer whilst onsite. You will work alongside our skilled Plant Mechanics to diagnose faults, perform routine maintenance tasks, and conduct meticulous inspections to ensure that all machines are in optimal working condition before returning to site.With extensive mechanical aptitude and a safety-first approach to everything you do, this role is best suited to those that love to problem solve and spend their days diagnosing faults.Roster and RemunerationMonday to Friday, day shift onlyAnnual earnings ranging from $160,000+Please note that the rates provided as a guide and are subject to change based on the assessment of each candidate's skills and experience.ResponsibilitiesServe as the primary onsite point of contact, addressing customer requirements and providing excellent customer service.Coordinate onsite assembly and customisation of CAT machinery based on customer specifications.Perform repairs, maintenance, and inspections on CAT machinery to ensure optimal working condition before handover.Provide travel support, visiting various locations in NSW to offer field service assistance and address customer needs.Liaise and coordinate with internal stakeholders, such as Mining Support Representatives and Project Coordinators, to manage customer requests and machine requirements, ensuring a smooth and efficient delivery process.Skills & ExperienceCertificate III in Mobile Plant Technology or mechanical trade qualificationFamiliar with Caterpillar EquipmentExposure to SIS and/or ET highly regardedExcellent diagnostic and repair skillsAbility to coordinate multiple stakeholders to ensure deliveries are made on time and to customer standardExcellent written and verbal communication skillsAbility to work autonomously in the field and in a teamUnrestricted Drivers LicenseWhy Join WesTrac?Competitive base hourly rate + annual remuneration reviewSalary Packaging + Novated leasesAttractive allowances for any unexpected expenses, removalist assistance, and temporary housing can all form part of the relocation package we may offer to the right candidate12 Weeks Paid Parental Leave (primary carer)Fitness Passport for the whole familyWellness Program & discounted Health InsuranceFurther Education Assistance ProgramIncome protection covering you 24/7Referral program - work alongside your mates and earn up to $3000 for each successful referral!Discounts with Blackwoods, Apple, JB Hi-Fi, Qantas, Travel Club and moreOn-boarding and welcome day at our Head Office in NewcastleIf you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact our Recruitment Team on and quote req 1886. Successful applicants will be required to complete a satisfactory National Criminal History Check & Order 43 as part of the recruitment process.#J-18808-Ljbffr