Field Service Engineer
Perth
$100K + Super + Bonus + car
The Opportunity
This global leader with more than 6,000 strong and do business in over 130 countries, provides answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.
Their culture puts team members first and prioritises actions that support happiness, inspiration and engagement. They strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join this business to transform the power of diagnostics into a healthier future for all.
Are you a skilled and independent, passionate about making a difference for patient care? Do you possess a customer-focused mindset? Are you able to work independently while also being a collaborative team player? Are you motivated by the prospect to troubleshoot, maintain, and provide exceptional support for medical instruments? Do you enjoy working autonomously and comfortable traveling to regional sites, we have a fantastic opportunity for you
We are seeking a Field Service Engineer to play a key role to provide technical support and expertise for cutting-edge Pathology/In Vitro Diagnostic analysers. You will be supported by a team of experienced engineers based in Perth.
As a Field Service engineer, you will be responsible for:
Install, maintain, and repair equipment, proactively and reactively. Complete upgrades and modifications within the specified time frames. Troubleshoot technical issues, perform diagnostics, and collaborate with Subject Matter Experts to identify solutions as presented. Document service activities through detailed service reports and make recommendations for improvement to the relevant Technical Team/s. Respond in a prompt and professional manner to customer inquiries and requests, ensuring a high level of customer satisfaction. Collaborate with the local and remote teams to share knowledge, resolve complex issues, and improve overall service efficiency. Possess strong organisational skills to handle multiple tasks and set priorities. Manage spare parts inventory to support customers. Maintain and manage all assigned company assets. This may include but not limited to tools, parts inventory, laptop, mobility tools and mobile phone. Build strong relationships with clients by delivering exceptional service and support. Travel to various customer locations, both metropolitan, regional and on occasion inter-state.
What Skills/Experience youmay have:
Advanced Diploma or Degree qualifications in Electronics, Robotics and Mechatronics, Computer Systems Engineering or similar discipline. Strong troubleshooting skills and ability to diagnose complex technical issues. Proficiency in using diagnostic and test equipment. Fundamental IT skills, understanding of computer system network construction and basic troubleshooting. Current driver's license. Be willing to perform "on-call" duties on roster, perform telephone support to customers as required. Ability to communicate effectively with both technical and non-technical stakeholders - both verbal and written. Australian Citizenship or Permanent Residency.
Approximately, 35% time travelling within WA to regional customers. Please apply now for immediate response. If you want a conversation, please call me Chris Platts on
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at for the latest updates and insights.
