We are looking for a Field Service Engineer. In this role, you will be responsible for installing, maintaining, and repairing equipment and systems at client sites, ensuring optimal performance and customer satisfaction.
Key Responsibilities: Experience in desktop/laptop hardware and software support. Proficiency in networking, storage, video conferencing systems, and other IT infrastructure. Strong problem-solving skills and the ability to perform hardware swap outs using available site stock. Valid driver's license and ability to drive manual transmission vehicles. Flexibility to work on weekends or public holidays for high-priority tasks. Commitment to safety and compliance with all customer site requirements. Requirements: Support desktops, laptops, monitors, printers, Skype/MS Teams telephony, and peripherals. Provide touch services to support Wintel, Networking, Storage, Audio Visual Systems, and Video Conferencing facilities. Coordinate activities with other suppliers to resolve incidents or service requests. Assist with computer room shutdowns and maintenance activities. Provide support for network-attached printers and Multi-Function Devices (MFDs), including configuration and setup. Perform scheduled site activities, including environmental checks, asset audits, and hardware troubleshooting. Deliver 1st and 2nd level desktop and application support, including hardware swap outs and software diagnostics. About Us Zone IT Solutions is an Australia-based Recruitment Company. We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient, and collaborative solutions to any organization that requires IT experts. Our agile, agnostic, and flexible solutions will help you source the IT expertise you need. Our delivery offices are in Melbourne, Sydney, and India.
Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, and people with disabilities.
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