Production, Planning & Scheduling (Manufacturing, Transport & Logistics) Full time $140,000 – $170,000 per year + KPI Bonuses About Santrix Diesel Pty Ltd Santrix Diesel is a leading provider of specialised technical support personnel, for Hitachi, Liebherr, Caterpillar & Komatsu Excavators & Shovels throughout QLD, WA, SA & NT.We pride ourselves in delivering a premium service to our Tier 1 Clients across Australia such as BHP, Rio Tinto, Glencore, Yancoal, Stanmore, Whitehaven, Peabody, Thiess, Macmahon, BUMA, Golding, MRL, and many more.We are currently seeking a customer focused and highly motivated individual to take on the busy role of Field Service Coordinator - with minimum 2+ years experience in a similar role. Immediate start required.About the Role This successful candidate will be responsible for coordinating, managing & scheduling all field service activities for a team of 100+ technicians across QLD & NT. This role will be focused on providing a quality service in a timely manner whilst maintaining an exceptional level of detail and customer service.In addition, the candidate will also work to identify new customers who may not be utilising our services and promoting our capabilities. Additional responsibilities include:Handling incoming calls and inquiries, serving as the first point of contact for customers and the field service team.Providing end-to-end job details to all relevant partiesAllocating technicians to various rostered and adhoc positions.Organise all relevant travel and accommodation requirementsAssist with planning and execution of major shutdownsWhat you will need:Minimum 2+ years experience in a similar role, ideally within the mining & resources industry.Trade experienced with extensive knowledge on mining shovels and excavators.Self-motivation and the ability to work autonomouslyAbility to achieve set targetsExcellent oral and written communication skills, along with strong time management abilities.Willingness to learn and adapt in a fast-paced environment.C Class Drivers LicenceForklift Licence (desirable but not essential)What you will get in return:Permanent full time positionAttractive salary package with monthly KPI bonusesOption for work vehicle & fuel cardFriendly team environmentSupportive managementReady to Apply?To apply for this position please select the Apply button now or email your resume through to (email protected) PLEASE NOTE - To be considered for this position, applicants must have the right to work in Australia. Only shortlisted applicants will be contacted. Your application will include the following questions: Do you have customer service experience? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Field Service Coordinator? How much notice are you required to give your current employer? Do you have a current Australian driver's licence? Do you own or have regular access to a car? Report this job advert Don't provide your bank or credit card details when applying for jobs. Choose from thousands of courses delivered by leaders in education. #J-18808-Ljbffr
