Job Description: Royal Caninis seeking a pet passionate individual who understands that there is more to sales than just reaching traditional volume KPIs. As the Pro Customer Development Executive,you will be responsible for promoting the breeding industry and responsible pet ownership by partnering with pro customers to deliver health through nutrition.Reporting into the Pro Field Sales Manager ANZ, you will focus on building better health outcomes, by growing sales and recommendation with Pro Customers. As the Pro Customer Development Executiveyou will cover the QLD Territory, with travel to visit customers and attending events as required. Pro Customers include Breeders, Shelters, Boarding Kennels & Cattery's and Government agencies.
What are we looking for?Territory Sales Experience
Experience in providing engaging training on products and/or services
A background in the pet industry is highly desirable (not essential)
Strong learning agility, especially in terms of digital platforms
Excellent customer service
Strong communication skills
What will be your key responsibilities?Drive Breeder recommendation through virtual contact, utilizing reporting tools and CRM to track and manage responses. Leverage this contact to secure Face to Face visits.
Achieve Pro tonnage and NSV targets through building our customer base as well as retaining current customers by creating strong partnerships
Support recommendation to pet owners via our Pro partners through connection and education to meet the KPI's provided
Develop and maintain an efficient territory plan (face to face and virtual visits) to engage with current and potential customers to support them through our nutritional offer and digital tools and services
Attend shows and events as required to represent Royal Canin and to build our brand image and reputation, to connect with existing customers and recruit new customers
Building positive relationships and promoting health through nutrition with a mix of nutritional and digital service delivery
Please note: as per the show calendar, there will be some weekend work required with this role to connect with existing & potential breeder customers. This travel will be across QLD & Interstate as required. What can you expect from Royal Canin?Join a purpose driven company in an exciting period of growth, with premium brands recommended by animal health professionalsIndividualised career progression with a focus on you and your career goals. Best-in-class learning and development support from day one, including access to our in-house Mars UniversityA culture that is collaborative, dynamic, supportive and funA company truly passionate about the health of pets, people and the planet with opportunities to support our community partners - including the RSPCA and Seeing Eye Dogs Australia and Blind & Low Vision Guide Dogs in New ZealandYour loved ones matter, including your pets. We provide complimentary Royal Canin pet food for your cat or dog. Dogs are also welcome in our offices.Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
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