Career Area: Sales
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar of Australia has a number of 2025 Field Representative Development Program positions available in both Tullamarine Melbourne and Redcliffe Perth commencing in June. Program Start Date: June 2025
Job Summary: The Field Rep Development Program focuses on building the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.
18–24-month Developmental Program Customized development plan to understand and learn Caterpillar machines, organizations, and values.
Training: You will start your journey with a 12-week training program where you will attend various workshops to build Caterpillar knowledge, soft skills, and how to consult with dealers and customers. The program includes travel in Asia and Europe to visit Caterpillar facilities to build technical and product knowledge as well as business skills.
Rotations: After the training program, you will work in various roles throughout Caterpillar, learning strategy, services and products to help you advance in your future field position.
Role Progression: Placed into the field with all the experience and knowledge you will need to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.
What You Will Do: Build foundational knowledge of Caterpillar, its products, services and customers.
Grow personally and professionally through soft skills development and hands-on technical training.
Collaborate with experts in product development, dealer management, marketing, and sales.
Work in various rotational assignments throughout Caterpillar, learning strategy, services and products.
Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.
Representative specialization paths include but are not limited to: Industry Sales Representative: You will counsel dealers to develop and increase their performance, provide guidance on existing and potential customer service issues and improvement measures within an industry as well as assist dealers on forecast, sales/rental/used strategy planning and sales techniques. You will also support the rollout of new products, analyze and communicate marketplace and competitive activity and analyze product application, configuration and utilization.
Industry Technical Representative: Represent Caterpillar to minimize the technical and commercial impact of customer complaints related to products, applications, and maintenance requirements.
Aftermarket Services Representative: Advance aftermarket parts and service sales in the field. Drive revenue and growth for the aftermarket solutions business in line with industry strategy in the assigned territory.
What You Have: Program Qualifications: Accredited university/college degree in one of the following degree programs: Marketing, Science, Engineering, Technical, or related business/technical field.
1-5 years relevant work experience.
Must have an advanced level of proficiency in both written and spoken English.
Must be willing to travel extensively (50 – 70%).
Must be willing to relocate domestically/internationally based upon business need.
What You Will Get: Each person hired into the Field Representative Development Program is assigned a coach to help guide your progression through the Program. You will receive personalized onboarding, soft-skill, sales and technical training specific to your field assignments, and participate in a variety of rotations across the business.
Compensation & Benefits: Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
Competitive remuneration package.
Attractive Bonus and Share options.
Higher Superannuation.
Career development with global prospects.
A strong commitment to safety and your wellbeing.
An inclusive workplace culture focused on quality, customer service and the environment.
A commitment to diversity and inclusion, equal opportunity, and equal outcome.
SMART spending APP.
The opportunity to do truly meaningful work in a supportive, constructive culture.
Additional Information: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer.
Posting Dates: December 20, 2024 - January 9, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
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