Description INSPIRATION thrives here WHY BAI COMMUNICATIONS It's an exciting time to be part of BAI Communications.
Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.
A leading communications infrastructure provider, BAI operates an extensive broadcast network across 751 sites, delivering fully managed television and radio services covering 99% of the Australian population.
In times of crisis, such as natural disasters, national broadcasters rely on BAI to maintain their communications with the public, and emergency services trust us to keep them connected and informed.
With the acceleration of 5G technology, BAI leverages its global experience to enable ubiquitous coverage in buildings, tunnels, stadiums and other congested hard to cover areas, as well as contributing to the creation of smart precincts.
LET'S EXPLORE THE ROLE You will lead, motivate, train, recruit, and develop a team of local and remote, technical and non-technical field operations employees, contractors and First-In Maintainers (FIMs) to safely deliver high levels of reliability and improved and efficient services.
Lead change and create a high-performance, customer-centric culture of quality and innovation.
Office location is Bald Hills but we are open to locations within Queensland.
Key Responsibilities: Safely maintain the Area's transmission systems, infrastructure and customer interests and SLA's. Build the organisational skills and capabilities to manage people, faults and operations remotely & locally. Build technical capability to respond to growth opportunities. Develop & execute all planned maintenance activities in alignment with network and infrastructure requirements. Ensure the Area is adequately resourced, including a network of appropriately skilled and trained FIMs and contractors. Ensure all teams & individuals (including FIM's) are trained and skilled to deliver the operational requirements. Ensure all project work is scheduled as efficiently as possible.
Support the central team to manage and recover costs. Support the Service Management Centre (Broadcast SMC) and Public Safety Network (PSN) Network Operations Centre (NOC) to ensure all service faults are restored promptly and response targets and contractual obligations are met.
Deliver excellent network coverage. Resolve issues and proactively address operations challenges. Ensure the team is trained to receive and review each scope of work and to partner effectively to deliver the outcome. Partner with BAI leaders and teams to improve operations, including standard processes, policies and procedures. LET'S HEAR ABOUT YOU Strong people management skills with a minimum of 5 years in a leadership role. Tertiary qualification from an accredited university in a role-related discipline or equivalent training and experience. Extensive experience and knowledge of the telecommunications/Broadcast industry. Senior level managerial experience with a background in Engineering, Media delivery or Technology. Solid ability to contribute to the Broadcast Australia strategic direction and Service Assurance agenda. Strong relationship skills, creative, driven, and self-motivated, with ability to develop, expand, and lead the teams independently. This is a high-profile role requiring travel (2 weeks per quarter) across Queensland and interstate as required to support the local and national teams. Advanced Change Management skills to manage outage plans, site activity etc. BENEFITS & CULTURE At BAI, we embrace difference, and we welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.
We stand for being courageous and doing what matters, living by our core principles; One BAI Team, Customer First, Adapt and Learn and Drive Sustainable Growth, you will be provided with every opportunity to thrive at BAI.
Some of the reasons you should consider working with us include:
Our people and a genuine sense of inclusion and belonging with a dedicated Diversity, Equity and Inclusion strategy, Champion Network, membership with the Diversity Council of Australia and access to resources and events. A 2022 - 2023 Gender Pay Gap of 3.7% (median total remuneration). A focus on personal and professional development with an established performance framework and access to LinkedIn Learning. Access to flexible working arrangements, gender-neutral paid parental leave, study leave, purchased leave and charity and volunteer leave. A wellbeing agenda that includes access to health insurance, life, TPD and salary continuance insurances as well as an Employee Assistance Program and regular health care checks. Rewarding high performance through a Performance Recognition Scheme and peer recognition program. Access to a number of corporate rates and discounts and Novated Car Leases through SG Fleet. We love that many of our new hires find their way to us via our Referral Program.
This speaks volumes about our culture; and the employee compensation is just a great by-product! BAI Communications is a workplace where everyone can feel a sense of inclusion and belonging.
If we can better support you to overcome any barriers during the selection process, including adjustments to the recruitment process or an alternative application pathway please contact recruitment (at) baicommunications.com.
Want to learn more?
Hit apply now!
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