Engineering - Hardware (Information & Communication Technology)Full timeInteractive is an Australian end-to-end award-winning IT services provider. We're a trusted technology partner, that includes some of Australia's biggest and most well-known brands, and we deliver an integrated suite of managed and professional services, covering cloud, cyber security and systems.Making all of this happen is our talented, dedicated and unique people who bring our purpose, to Keep Technology Human.About the role:As a Field Engineer, you will be key to keeping our customers' most critical infrastructure up and running. Your role will cover preventative maintenance, installations, upgrades, and you will be supporting some highly recognised and industry leading customers whilst making a positive impact on their business.We are after someone who has:Worked in a customer facing environment preferably as a Field Engineer.Storage experience (HP, Dell EqualLogic, EMC VNX, EVA, NetApp, Pure, 3PAR and IBM).Experience in Intel based Servers (HP, Dell, IBM and Lenovo).Experience in Tape Libraries (HP, IBM and Dell).Working knowledge of Cisco (working knowledge of loading IOS and Config files).Strong troubleshooting skillset.Logical thinker who can resolve problems through to conclusion.Able to work on an on-call/standby roster.Must be an Australian citizen (NV1 clearance highly regarded) and have a full driver's license.In addition, the following experience is not essential, but nice to have:Cisco experience and/or certifications.NetApp Storage systems experience and/or certifications.EMC experience and/or certifications.SUN experience and/or certifications.Most importantly, you must have a desire to continue to develop your technical skills and knowledge and to take on new products.Why choose us?We believe everyone is unique, and we want you to bring your + to work every day.Developing our people means everything to us - we take our people's growth and development seriously, so much so that we've developed our own bespoke learning academies.And most importantly, we genuinely want you to make a difference.…Oh, and don't forget all the perks and fun stuffPaid volunteer leave, fundraising events, numerous staff benefits and discounts from some of our amazing partners, and a free on-site barista in our Melbourne office.Sounds good? We'd love to hear from you!Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a field engineer?What's your expected annual base salary?How much notice are you required to give your current employer?Are you willing to undergo a pre-employment medical check?Do you have a current Australian driver's licence?Do you own or have regular access to a car?Information Technology Services 101-1,000 employeesAt Interactive, our purpose is to 'Keep Technology Human' and we have been named as the #1 Best Place to Work in Australia in 2020 (AFR 'Great Places to Work', 100 - 999 employees).We recognise that IT has a significant environmental footprint and that is why we're the first company of our kind to join RE100 and commit to 100% renewable power by 2025. Each of us shares a commitment to living sustainably and we're proud to leave the world better than we found it.
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