Field Engineer in Rockhampton page is loaded Field Engineer in Rockhampton Apply remote type Field Workers time type Full time posted on Posted 30+ Days Ago job requisition id 235149 Job ExpectationsAn exciting opportunity has presented itself to join the Customer Field Services team as a Field Engineer.
The Field Services (FS) Team within Chief Operations Business Unit provides Field Workforce capabilities across all technologies for, Service Activation, Service Assurance, Network Assurance, Network Maintenance, Customer Complaints linked with Network faults and Quality Inspection.
A bit about your role Based in Rockhampton, your new role as Field Engineer would require you to represent nbn's Field Services team for all field-based assurance activities. You would be responsible for the support, integration, augmentation, field audits, connect quality and Delivery Partner quality activities across nbn and the services connected to the network.
You would provide high level field support which will involve frequent remote travel, scheduled after hours activities, and will require you to be part of an on-call roster and respond to afterhours call outs.
The role would see you: Manage and conduct equipment and system level Service Assurance activities in the fieldQuality improvement of Active network construction activities and investigation of early-onset faultsProvide on-site, complex, technical and ad-hoc network supportProvide support for NBNs service delivery partners in ad-hoc service assurance and activations for NBNs End UsersProvide support for changes or upgrade to network elementsResolve technical escalations from Customer Field TechniciansWork within the confines of SLA, OLA and CRQ timeframesPerform end user installation and assurance activitiesA bit about you You would come from a technical field background, ideally with strong network assurance experience in one or more nbn technologies such as Ethernet, DWDM, GPON or VDSL. Having outside plant build experience across Fibre or Copper network builds would be beneficial.
You will be a natural problem solver with a methodological approach. Having the aptitude to learn quickly would be an advantage in this role. Given the nature of this role, you will have the ability to be flexible, adaptable and be able to cope with conflicting priorities. You will be a highly organised team player, with the ability to adapt to a changing and dynamic work environment
Continue the conversation Please note that this is a permanent opportunity. If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Worker TypePermanentTime TypeFull timeField Base LocationRockhampton Similar Jobs (5) Customer Field Technician in Newcastle remote type Field Workers locations Newcastle time type Full time posted on Posted 30+ Days Ago Customer Field Technician in Brisbane Metro South locations Brisbane time type Full time posted on Posted 30+ Days Ago Senior Field Technician in Ayr remote type Field Workers locations Australia time type Full time posted on Posted 30+ Days Ago
nbn is the team behind the design, build and operation of the nbn network - one of Australia's largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.
But the nbn network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.
At nbn, you'll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia's.
To apply, please follow the links and submit your resume. No cover letter or selection criteria is required.
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