Prince Telecom is currently hiring qualified Field Technicians to join our team to help connect America. As a full service telecommunications company, we specialize in building, maintaining, and managing some of the largest upgrades, rebuilds and new builds as well as a wide range of services including aerial and underground construction, structured wiring, fiber splicing, cable mining, and engineering for the fiber to the home market.We are HIRING IMMEDIATELY and provide paid training, a company vehicle, full benefits, and tuition assistance.What you'll doInstall, disconnect, reconnect, add, change, and troubleshoot fiber optic internet, and telephone in accordance with guidelines.Use small hand tools, power tools, and test equipment.Install, setup and configure residential networking equipment such as ONT's, routers and switches.Ensure that service operates within prescribed parameters by performing testing on company issued devices and customer devices.Attempt to identify and remedy sources of customer-perceived issues.Drive a company vehicle between home / office, warehouse, and work sites in a safe and courteous manner.Clean, maintain, and stock vehicle and equipment in order to perform required duties.Complete paperwork accurately and report and record work order status updates.Perform Customer service duties by:Greeting and interacting with customers in a professional, courteous manner including when responding to escalations and repeated customer concerns;Reviewing all requested services with the customer in order to ensure understanding and agreement;Educating the customer regarding product and service usage.Who we are looking forYou are at least 18 years old.You have a valid driver's license.You are authorized to work in the United States for this company.You have a high school diploma or GED equivalent.You have experience or are comfortable with working in tight spaces such as a crawl space or attic of a house.You have experience in working through inclement weather.You have experience with the demands of working in a fast-paced, time-sensitive environment.You have effective communication skills.You are able to travel and work extended hours; overtime and weekends as needed.You are able to lift, climb, and carry ladders with weight of up to 80lbs.What you'll getCompany vehicle.Weekly paychecks.Medical, Dental, Vision and Prescription Plans.Flexible Spending Accounts.Short- and Long-Term Disability.Supplemental Life and AD&D.401(k) Retirement Savings w/ Company Match.Stock Purchase Plan.Growth opportunities.Company Discounts.Legal Insurance.Paid Time Off and Holidays.Tuition Reimbursement for select programs.Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status.The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.The Company also prohibits harassment of applicants or employees based on any of these protected categories.The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
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