Position Overview
The Knowledge Officer Team Leader is responsible for overseeing the creation, distribution, and management of knowledge and information resources for Court and Tribunal Services, ensuring that valuable information is efficiently captured, shared, and utilised to enhance organisational performance.
This role reports to the Manager Court Services - Knowledge and Training and sits within the Knowledge and Training team working broadly to the Executive Director Courts and Tribunal Services. The Knowledge Team Leader has responsibility for the management of a small team delivering knowledge results for Court and Tribunal Services.
The position of the Knowledge Team Leader requires a self-starter focused on strategic and bespoke knowledge management and identifying areas for process improvement while connecting people and establishing best practice knowledge sharing behaviours.
Key Responsibilities and Duties
Demonstrated understanding of the functions of the Court's jurisdictions, including relevant legislation, policy, case management systems, and business processes, with the ability to perform research, analysis, and interpret complex information. Proven ability to manage knowledge management systems, including developing and maintaining procedural manuals, response templates, and style guides, while ensuring data integrity and accuracy. Strong collaboration and stakeholder management skills, with the ability to liaise with other areas of the courts to facilitate planning, coordination, curation, and sharing of organisational knowledge. Demonstrated ability to propose and facilitate innovative initiatives related to knowledge management, including training, and developing others on the use of knowledge management tools. Highly developed administrative and organisational skills with the ability to capture, analyse, and report data to improve processes while performing effectively under pressure in a high-volume environment. Ability to work with minimal supervision, demonstrating adaptability, initiative, and sound problem-solving skills, with the capacity to manage competing priorities, meet deadlines, and proactively resolve issues. High degree of curiosity and strategic thinking to contribute to the direction of Court Operations, identifying opportunities for building staff capability and driving continuous improvement. Demonstrated ability to lead and manage a small team. Eligibility
Employment with the Court is subject to the conditions prescribed in the Public Service Act 1999, and the following:
Australian citizenship – the successful applicant must hold Australian citizenship. Security and character clearance – the successful applicant must satisfy a Police Records Check and may also be required to complete security clearances during the course of their employment. Successful applicants engaged into the APS will be subject to a probation period. Interested candidates who have received a redundancy benefit from an APS agency are welcome to apply but note that they cannot be engaged until their redundancy benefit period has expired.
Diversity and Inclusion
Federal Court Australia is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability. First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families.
Federal Court Australia will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role.
RecruitAbility
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have disability; and meet the minimum requirements for the job. For more information visit:
Contact Officer
For more information contact Kristy Freeme (Manager Court Services, Knowledge and Training) by email or phone (07) 3052 4198.
How to apply
To apply, please complete the application form on the Court's careers portal. If you have any technical issues with applying, please email .
To be considered you will need to upload a comprehensive statement of claims against the selection criteria and attach an up to date resume.
Application Close: Sunday 24 November 2024, at 11:30 pm (AEDT)
Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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