Fbo And Charter Coordinator

An exciting opportunity exists for a suitably qualified individual as a full-time FBO and Charter Coordinator based at Adelaide Airport.
Reporting to: This position reports to the Adelaide Airport Manager.
Position responsibilities: Be the primary contact for the Adelaide Fixed Based Operation (FBO)Managing the end-to-end FBO charter process including acceptance, pricing, staffing, securing third party contractor services and coordination onsite for arrival and departing aircraftSupport the management of existing client contracts including developing strong client relationships with existing clients, along with actively supporting new client opportunitiesIn concert with the Rex Group Safety Department, investigate any safety-related or dangerous goods related incidents and implement any corrective action or proceduresAssist in coordination and execution of Rex Group charter requirements for schedule and adhoc servicesMonitor and manage performance of FBO and charter operation incl. providing administrational supportComplete Ground Operations training to upskill ground handling personnel, engineering, outports, and third-party contractorsAssisting the Adelaide Airport Manager with other duties as requiredThe nature of this role means that after hours and weekend work will be requiredSkills and Experience Eligibility to hold an ASIC (Aviation Security Identity Card)Excellent communication skills, both written and verbal, with a friendly and professional demeanorStrong problem-solving skills and the ability to handle challenging situationsDetail-oriented with good organizational skills to manage multiple customer inquiries simultaneouslyAbility to work in a team environment and a commitment to on time performancePrevious customer service experience mandatoryAble to work shift work that includes early starts, evenings and weekend workA strong work ethic, who can work well within a diverse community of highly motivated stakeholdersProficiency with computer productivity applications such as Microsoft Office (advanced IT skills would be highly regarded)Ability to work unsupervisedTo apply: Please forward your resume and cover letter addressing the selection criteria to ****** by close of business Wednesday, 02 August 2023.
Regional Express is an equal opportunity employer
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