Fbo And Charter Coordinator

An exciting opportunity exists for a suitably qualified individual as a full-time FBO and Charter Coordinator based at Adelaide Airport. Reporting to: This position reports to the Adelaide Airport Manager. Position responsibilities: Be the primary contact for the Adelaide Fixed Based Operation (FBO) Managing the end-to-end FBO charter process including acceptance, pricing, staffing, securing third party contractor services and coordination onsite for arrival and departing aircraft Support the management of existing client contracts including developing strong client relationships with existing clients, along with actively supporting new client opportunities In concert with the Rex Group Safety Department, investigate any safety-related or dangerous goods related incidents and implement any corrective action or procedures Assist in coordination and execution of Rex Group charter requirements for schedule and adhoc services Monitor and manage performance of FBO and charter operation incl. providing administrational support Complete Ground Operations training to upskill ground handling personnel, engineering, outports, and third-party contractors Assisting the Adelaide Airport Manager with other duties as required The nature of this role means that after hours and weekend work will be required Skills and Experience Eligibility to hold an ASIC (Aviation Security Identity Card) Excellent communication skills, both written and verbal, with a friendly and professional demeanor Strong problem-solving skills and the ability to handle challenging situations Detail-oriented with good organizational skills to manage multiple customer inquiries simultaneously Ability to work in a team environment and a commitment to on time performance Previous customer service experience mandatory Able to work shift work that includes early starts, evenings and weekend work A strong work ethic, who can work well within a diverse community of highly motivated stakeholders Proficiency with computer productivity applications such as Microsoft Office (advanced IT skills would be highly regarded) Ability to work unsupervised To apply: Please forward your resume and cover letter addressing the selection criteria to ****** by close of business Wednesday, 02 August 2023. Regional Express is an equal opportunity employer #J-18808-Ljbffr