About the Role
Mercy Community has an opportunity for a motivated and passionate Family Response Facilitator to join the team. This is a Permanent, Full-time position located in Townsville. This position provides quality service delivery to children, young people, families and the community within the Family and Child Connect Service (FaCC).
Salary: $85,126 - $91,588 pa (SCHADS L4) plus superannuation plus generous salary packaging available
What you'll be doing
Assess information provided in a referral, engage with families with multiple and high-level needs and provide resources.
Engage with families with multiple and high-level needs and provide resources, information and advice regarding appropriate community support options.
Complete referrals out to appropriate services.
Provide services to the wider Townsville region and beyond, the Family and Child Connect team.
Engage with families and a wide variety of service providers to facilitate vital connections to supports for those families in our communities.
About you
As the successful applicant, you will possess:
Degree in Child Protection or Social Work or related discipline from a recognised institution.
Previous experience working effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex issues.
Demonstrated intermediate ability to use computer IT systems including MS Word and Excel.
Queensland Provisional Green or above Driver Licence.
A positive notice in the Working with Children Check (Blue Card) and the ability to obtain any other legislatively required personal history screening as required.
Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure.
Why Mercy Community
Mercy Community is a Catholic not-for-profit that provides a wide range of services supporting families and young people, people living with a disability and the elderly. All our work is driven by our core values of Compassion, Integrity, Dignity & Empowerment.
Being part of the Mercy Community team means you have access to some fantastic benefits, such as:
Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component.
Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors.
Free annual influenza and/or other vaccination reimbursements.
Employee referral bonus incentive.
Cash out or purchase annual leave and take advantage of extra leave entitlements.
We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.
Applications close Friday 8 November 2024. Please note we will review applications as they are received and we may interview and appoint prior to closing date, so do not delay in applying.
For any queries, please contact ******. We do not accept applications via email so please ensure you apply online.
Mercy Community Services is a Circle Back Initiative Employer and commits to respond to every applicant.
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