The Role
As a Family Liaison Officer you will be an integral part of the Defence Members and Family Support (DMFS) Melbourne team and be at the forefront of helping Defence families connect and engage with their wider community and other Defence families.
The Family Liaison Officer role includes:
Engagement with Defence families, key stakeholders and the wider community. Organising and facilitating social functions to promote networking amongst Defence families and the wider community. Using innovation and creative ways to promote and deliver DMFS programs and events. Providing information and advice about local community resources and services. Participating in Command and Unit facilitated events and functions for families. Building knowledge of community services and engaging with service providers to inform them of the needs of Defence families. Working as part of a dynamic and multidisciplinary team.
About our TeamDefence Member and Family Support Branch (DMFS), Directorate of Regional Engagement offers a broad range of programs and services to help Commanders, Australian Defence Force members and their families manage the military way of life. DMFS supports Defence families' self-reliance and increases the capacity of the wider community to support the needs of Defence families.
The Family Liaison Officer Melbourne position will form part of the Victoria/Tasmania team that consists of Defence Social Workers, Military Support Officers, an Educational Liaison Officer and Business Support Officer. DMFS Victoria/ Tasmania covers Melbourne, Puckapunyal, Sale, HMAS Cerberus and Tasmania.
We work collaboratively to provide crisis support, advice to Commanders, referrals to external agencies, information on local services, education advice and general information on Defence matters. DMFS has a suite of programs and services that support ADF families navigating the Defence lifestyle.
The workplace environment requirements for this role include computer use, generic screen-based tasks, sitting at a desk, working in a customer service environment, facilitating events at a range of different venues in the local community and on Base, and travel across the Victoria/Tasmania region.
Our Ideal Candidate
We are looking for someone who can use their initiative to provide innovative ways to engage with Defence families to help connect them with the local community. Strong stakeholder engagement is required.
Our ideal candidate will be a team player with strong organisational skills. Excellent communication is a must, as well as liaising and event planning skills to promote Defence family events including setting and packing up.
The candidate must be able to coordinate functions, prioritise, work independently and demonstrate an understanding of confidentiality. Some after-hours and weekend work is required.
EligibilitySecurity Clearance
Applicants must be able to obtain and maintain a security clearance at "Baseline Vetting" level.
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