Company Description
Recognized as the #2 Best Canadian Hotel in Travel + Leisure's 2024 World's Best Awards, Fairmont Empress is located in Victoria, BC, overlooking the city's sparkling Inner Harbour.
A Forbes recommended and MICHELIN key hotel that offers 431 beautifully appointed guest rooms and suites, Willow Stream Spa with signature West Coast experiences, and Q at the Empress featuring Pacific Northwest cuisine, an award-winning wine list, and regionally focused cocktail culture.
World-famous Tea at the Empress is served in the Lobby Lounge with stunning harbour views.
The magnificent property completed a $60+ million restoration in 2017 that celebrated its proud history while moving the hotel into a new era of modern luxury and transforming the iconic property into a must-visit destination.
In 2023, the property introduced a revamped Fairmont Gold Experience, including a major renovation to the Fairmont Gold floor.
88 Fairmont Gold rooms and a newly renovated lounge are ready to accommodate guests.
Located on Vancouver Island, Canada's Castle on the Coast is the ideal starting point to explore British Columbia's stunning natural and expansive beauty.
Historic Hotels Worldwide recognizes the property's prestigious grounds as the Top 25 Most Magnificent Gardens in the World.
Job Description
What is in it for you: Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleaguesExclusive Employee and Friends & Family Discounts at Fairmont Hotel VancouverExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly rate starting from $23.06 to $26.35What you will be doing: Provide food and beverage service to the Fairmont Gold floorsSet up and serving of breakfast in the Fairmont Gold loungeDelivery of individual coffee/fruit juice orders to Fairmont Gold guest roomsAssist Fairmont Gold co-workers in morning activitiesWashing dishesControlling inventories and ordering pertinent supplies for use in Fairmont GoldAdhering to 'room warming' procedures as detailed in Fairmont Gold Standards manualAdvise Room Service of requirements of VIP guestsEnsure the Fairmont Gold floor is free of Room Service traysOther duties as assignedQualifications
Your experience and skills include: A minimum of one (1) year recent experience (in the last five years) in a food and beverage related position in a quality establishment'Serving It Right' and 'Food Safe' certificationThe successful candidate must be adaptable and flexible with a proven record of tact and diplomacyImpeccable attention to detailExcellent interpersonal and English communication skills, both written and verbalSelf-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work gracefully under pressureFluency in a second language is an assetImpeccable grooming and presentationAdditional Information
Physical Aspects of Position (include but are not limited to): Constant standing and walkingFrequent bending and kneelingFrequent carrying and liftingVisa Requirements: Must be legally eligible to work in Canada.
The hotel is unable to assist candidates in obtaining Canadian work authorization.
Your team and working environment: Welcome to Canada's Castle on the Coast.
The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia.
This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs.
This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge: Where Modern meets Iconic.
Come join our wonderful team of hospitality experts!
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo!
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