Job Title Facility Coordinator Job Description Summary The Facilities Coordinator is responsible for controlling the reactive and preventative maintenance program to ensure the site operates within the Client's and Company's requirements and guidelines in a safe and timely manner. Job Responsibilities: Provide excellent customer service to site-based clientele and other client stakeholders. Implement and follow all rules and guidelines required within this highly controlled environment. Inbox management receiving all reactive work orders when required. Coordinate and schedule reactive works onsite including obtaining quotes and managing services for external reactive contractors. Conduct regular contractor spot checks and accept SWMS. Coordinate onsite internal trades staff and contractors on site and external vendors. Ensure timely completion of all maintenance tasks within KPI. Manage permits, entry permissions, and contractor service records. Participate in incident investigations, audits, and risk assessments. Assist in inspections and OH&S tasks to support a safe working environment. Assist in completion of Change of Direction orders for asset management purposes. Provide on call support afterhours and weekends once every 3-4 weeks. Cross skilling other Facility Coordinator roles for backfilling purposes and coverage. Other tasks related to the management of the site. Personal Characteristics: We are looking for a quality-oriented individual with a high level of attention to detail and accuracy. Strong communication and interpersonal skills are essential, along with demonstrated analytical and problem-solving abilities. The ability to seek assistance when needed and address complex problems in a dynamic work environment is crucial. Experience: A minimum of 2-3 years relevant experience in an administrative role with a heavy focus on customer service. Commercial or industrial real estate with facility management experience highly regarded. Valid Victorian Driver's License required as well as your own transport to site. Our Team: We prioritise mental health and well-being within our team. Our Wellness Team is dedicated to supporting mental health initiatives and is trained to assist their fellow team members, as well as holding regular events to foster a positive and supportive work environment. Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop and live, working at Cushman & Wakefield means you will benefit from being part of a growing global company; career development and a promote from within culture; an organization committed to diversity and inclusion. We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment, focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional, and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond just talking about it - we live it. If you want to live it too, join us. As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.
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