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Company Description BeLimitless We are far more than a worldwide leader.
We welcome you as you are and you can find a job and brand that matches your personality.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo!
#BELIMITLESS
Job Description Scope and Objectives You are the administrative backbone of the Banquet Division.
Your role collects and disseminates all the administrative and operational information within the team.
When required you assist with the service aspects of the operation.
Key Deliverables and Responsibilities Ensure correct grooming standards are followed at all timesFollow the Care Programme at all timesAttend the weekly Engineering and Housekeeping walkthrough and maintain accurate recordsFollow up on all financials, LQA, Forbes and TrustYou targetsCheck emails and banquet pigeon hole and update the team with relevant informationMaintain the Banquet notice board updated with relevant informationManage the banquets folder and ensure all files & folders are properly organizedOperational schedules and daily attendance sheets are updated and posted accordinglyPrint out BEO's, daily, and weekly forecasts and distribute copies of each at the allocated locationsMaintain a master file to be kept in F&B Office at all times with the latest updates of all BEOs, forecasts, memos, and other related information.Process all requisitions through related to general store as well as purchase orders.Keep track of all departmental purchases with the purchasing departmentPrepare all casual reports and ensure they are delivered to the accounting department on timeAttend daily briefings and draft minutes on a daily basis to be posted on all notice boardAttend monthly departmental meetings and note down the minutes and action planBe aware of the daily, monthly and yearly financial targetsAll issues and negative guest feedback need to be properly reported on Glitch systemMaintain the HACCP & FIFO records as required by the regional governing bodyMaintain records of training, grooming and selection of casual labourHandle financial procedures according to guidelines set by the finance departmentResponsible for linking all facets of service, cuisine and entertainmentFollow the personal development plan set by the corporate officeAssist with the rostering system and regularly update OasysFollow Hotel Evacuation Policy in case of an EmergencyEstablish and maintain effective communication across all divisionsPrepare the buffet tags accordingly based on the information provided in the BEO.Fill in the Banquets revenue report and send it to the Banquet DirectorComplete any other relevant admin duties assigned by Banquet DirectorAssist with the operation as required by Banquet DirectorQualifications Luxury environment, banquet experience, F&B service experience, Business Administration, pressure and tight deadlines, working long hours, excellent communication, friendly & assertive, MS Office proficient, Budget & P&L, hands on operational F&B experience.
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