About the job Expression of Interest - ConsultantExpression of Interest - ConsultantMelbourneWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the roleWe are seeking a highly skilled and motivated Consultant, delivering ServiceNow projects and services that ensure a high degree of satisfaction to the customer. This role is based in Melbourne.Responsibilities and AccountabilitiesIndividual contributor delivering technical deliverables to customers that are complete, accurate, consistent, high-quality, on-time and deliver valued outcomes because you are a ServiceNow subject matter expert.You deliver ServiceNow hands-on solutions (development, testing, and implementation) as an individual contributor or as part of a team to a high degree of satisfaction by the customer.You deliver allocated technical development effort stories, story points on time to a high degree of quality.Customers are delighted with the design specifications documentation delivered by you that consider out-of-the-box functionality, ServiceNow best practice standards and customer requirements gathered based on your skilled technical and functional design workshops.You have built excellent trust-based relationships and an impressive reputation with client stakeholders for accuracy & quality of delivery.You solve problems quickly & calmly while contributing to deliverables.Requirements and ExperienceTechnicalIT Degree or relevant tertiary education in Computer Science.ServiceNow Certifications as per product line or practice pathways.ServiceNow CSA.CIS ITSM.+ 1 other ServiceNow product CIS.ServiceNow sales & presales accreditation in 1+ product line.Additional ServiceNow Certifications as per the product line or practice pathways.ITIL Foundation Certified.ServiceNow Suite Certified (ITSM, HR or CSM).3+ years successful ServiceNow project delivery.General understanding of ServiceNow licensing.Non-TechnicalDemonstrated articulation of value of personal ServiceNow project delivery.Proven experience ensuring high-quality ServiceNow development.Proven experience with creating build documentation, solution designs and detailed design specification documentation.Ability to lead workshops as part of a team.Delivery of ServiceNow projects on multiple ServiceNow product lines.Ability to provide platform insight and forward thinking on ServiceNow upgrades, new releases, future ServiceNow roadmaps.Exceptional written and verbal communication skills.Why Fujitsu?We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.We offer tailored career paths across our global organization to support your professional and personal growth.Our customers trust us. We have an excellent reputation across the region and globally.Best in-class reward and recognition programs flexible work, volunteering leave, and more.We live our values of aspiration, trust, and empathy, all day, every day.Commitment to Diversity, Equity and InclusionAs an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Maori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply.
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