About the role We are seeking a highly skilled and motivated Consultant, delivering ServiceNow projects and services that ensure a high degree of satisfaction to the customer.
This role is based in Melbourne.Responsibilities and AccountabilitiesIndividual contributor delivering technical deliverables to customers are complete, accurate, consistent, high-quality, on- time and deliver valued outcomes because you are a ServiceNow subject matter expertYou deliver ServiceNow hands-on solutions (development, testing and implementation) as an individual contributor or as part of a team to a high degree of satisfaction by the customerYou deliver allocated technical develop effort stories, story points on time to a high degree of qualityCustomers are delighted with the design specifications documentation delivered by you that consider on out-of-the-box functionality, ServiceNow best practice standards and customer requirements gathered based on your skilled technical and functional design workshopsYou have built excellent trust-based relationships and an impressive reputation with client stakeholders for accuracy & quality of deliveryYou solve problems quicky & calmly while contributing to deliverablesRequirements and Experience TechnicalIT Degree or relevant tertiary education in Computer ScienceServiceNow Certifications as per product line or practice pathwaysServiceNow CSACIS ITSM+ 1 other ServiceNow product CISServiceNow sales & presales accreditation in 1+ product lineDesired Additional ServiceNow Certifications as per the product line or practice pathwaysITIL Foundation CertifiedServiceNow Suite Certified (ITSM, HR or CSM)3+ years successful ServiceNow project deliveryGeneral understanding of ServiceNow licensingNon- TechnicalDemonstrated articulation of value of personal ServiceNow project deliveryProven experience ensuring high-quality ServiceNow developmentProven experience with creating build documentation, solution designs and detailed design specification documentationBackground with other hands-on development skills such as HTML, XML, JavaScript/AJAX, Integrations (web services, SOAP, email, MID, etc)Ability to lead workshops as part of a teamDelivery of ServiceNow projects on multiple ServiceNow product linesAbility to provide platform insight and forward thinking on ServiceNow upgrades, new releases, future ServiceNow roadmapsExceptional written and verbal communication skillsWhy Fujitsu?We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion.
We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.
We call this Be Completely You.We put people first.
We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.We offer tailored career paths across our global organization to support your professional and personal growth.Our customers trust us.
We have an excellent reputation across the region and globally.Best in-class reward and recognition programs flexible work, volunteering leave, and more.We live our values of aspiration, trust, and empathy, all day, every day.Commitment to Diversity, Equity and Inclusion