Telemarketing
Job Summary/Objective:
Generate sales either by cold calling or answering requests in a fast-paced environment. You will be
responsible for influencing existing or potential customers to buy products or services.
Responsibilities & Duties:
• Cold call people using a given phone directory to sell products
• Answer incoming calls from prospective customers
• Use scripts to provide information about product's features, prices etc. and present their
benefits
• Ask pertinent questions to understand the customer's requirements
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs
• Record the customer's personal information accurately in a computer system
• Deal with complaints or doubts to safeguard the company's reputation
• Go the "extra mile" to meet sales quota and facilitate future sales
• Keep records of calls and sales and record useful information
Skills/Attributes required:
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-orie
Forum is intended if you have queries regarding the job, self promotions arenot allowed, you should discuss this in private during interviews.Be respectful to fellow users.No flooding.You are not allowed to discuss other job postings.You are not allowed to promote products and services outside outbounders.Bugs/Glitches are not allowed to discuss, it should be sent via ticket.Pending payments are not allowed to discuss, it should be sent via ticket.No sharing of external links.Do not share your contact details such as skype or email.
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