Experienced Medical Receptionist, Full Or Part Time

Details of the offer

Experienced Medical Receptionist, Full or Part TimeHunter Region Administration - Support Full Time Employment.
Applications close 28/02/2025.An opportunity exists for experienced medical receptionists, one junior and one senior, up to four days a week plus sick & holiday cover, to join our long-established privately owned general practice.
Immediate start.This role is for a motivated person who not only has excellent administrative skills but also has outstanding customer service skills.
We are seeking a team player to assist in the daily operations of our front desk.
You must have the ability to multitask, be a hands-on individual, and be self-motivated.Minimum Requirements:For Junior Medical Receptionist: Minimum of 1 year experience working in a general practice.Duties include:All elements of customer service including telephone and face-to-face interactions.Processing payments and invoicing.Organising and managing appointments and patient enquiries.Excellent time management with fast-paced and multi-tasking skills.Caring and compassionate personality.Proficient with medical-specific software Best Practice.Knowledge of Medicare Benefits Schedule.Positive, with a strong work ethic, reliable, and willing to learn new knowledge.For Senior Medical Receptionist: At least 5 years' experience required, including the above and the following skills:Good knowledge in Best Practice, PIPS, WIPS, and PRODA.
Ensure software including Best Practice is updated with all Medicare, Veterans Affairs, Workcover, and Insurance report amounts in a timely manner.Collection of debt including monitoring and following up debtors.Business development strategies for change and growth.Maintain knowledge of and a commitment to Quality Improvement and Risk Management.With input from Principal & staff, develop and maintain appropriate Policies and Procedures for the business.Drive the ongoing accreditation process, ensuring all standards are maintained consistent with RACGP and QPA accreditation standards as applicable to the service.Only local residents in Lake Macquarie or Newcastle should apply for the position.Applications, including a cover letter and resume, and any queries should be directed to ****** upload a file smaller than 10MB in either Microsoft Word or PDF format.
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