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Experience DesignerDepartment: Insto Markets COO
Division: Institutional
Location: Melbourne
About UsAt ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the RoleThe Experience Designer will work closely with the global Business Tools & Oversight team as well as Front Office Support & Governance and key Enablement functions and will be involved in the management and maintenance of the Markets Front Office Resource Centre.
Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.
Role Type: 12 month secondment
Role Location: Melbourne
Work Hours: Full time What will your day look like?As an Experience Designer, you are accountable for the following:
Governance of the Markets Front Office Resource Centre's (MFORC) change management process – the MFORC is a SharePoint database site that manages data and workflow requirements to support Front Office Supervisors to discharge their supervisory obligations and provides Markets staff, Business Managers, Desk Risk Managers key resources to execute responsibilities. The MFORC includes resources on the following, but are not limited to:Dealing Room access requests,Dealer Mandates,Business Instruction Manual,FTE profiles, andAttestations.MiFID Trading venues onboarding and invoicing processes via an Appian workflow.The migration of existing SharePoint content on the MFORC (lists, forms, workflows…etc.) to SharePoint Online.SharePoint workflow and site creation as required by the business.Oversight of the Appian Onboarding workflow which is the solution used to manage event-based tasks for Markets Front Office staff movements.Develop and maintain reports using data visualisation tools (i.e. QlikSense) to meet stakeholders' requirements, ensuring data accuracy and relevance.Facilitate self-service capabilities by creating user-friendly dashboards and providing training and support to enable stakeholders to generate their own insights.What will you bring?Experience and knowledge of governance, compliance, regulation and how to operationalise regulatory requirements for a sound control environment.Experience in agile methodology and software; with knowledge of Appian, JIRA, Confluence Python, Qlik or similar tools considered as an advantage.Proficient in software tools Excel and SharePoint (including creating and maintaining workflows) with a willingness to learn new tools to support the Markets business.Strong analytical and problem-solving skills.Ability to interpret and translate stakeholder requirements into clear, actionable solution designs.Knowledge of software development processes demonstrated ability to deliver solutions to a high standard.Experience working collaboratively within teams.Job Posting End Date #J-18808-Ljbffr