TAFE Queensland is an organisation that puts our customers - students, employers, communities - at the centre of everything we do.About TAFE QueenslandTAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State.
For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers.
TAFE Queensland has been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards.
Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.Your OpportunityAs the Executive Support Officer, you will be responsible for: Providing high level executive support and administrative support to the General Manager, Executive Directors and Senior Officers across the Region.This position reports to the Manager Executive Services.This is a Permanent, Full-Time opportunity.The position will be based primarily at Townsville; however, you may be required to perform work at other TAFE Queensland campuses.Key ResponsibilitiesProvide high quality executive and secretarial support to the General Manager, Executive Directors and Senior Officers including coordination of information, diary management and responding to email, telephone and face to face enquiries.Manage the flow of correspondence and other documentation through an effective and timely management system.Organise travel itineraries and arrange air travel, accommodation and vehicle hire bookings and associated acquittal and budgetary requirements.Liaise with senior departmental officers and maintain effective communication channels with key internal and external clients, industry groups and related stakeholders.
When required, provide backup support to the Board.Monitor and maintain streamlined administrative systems, policies and procedures utilising current technologies to ensure responsive and effective work outcomes and client service.Participate in various projects across the Region including coordinating and obtaining information and reporting feedback to the General Manager and other senior managers across the Region.Maintain a current knowledge of legislation, policies, procedures and processes relevant to the Region and TAFE Queensland as well as an understanding of the Region's products and services.Develop, implement and review systems, procedures, policies, work instructions and forms, improving work processes and encouraging initiative and innovation, to support the functions and services of the Region.Undertake research and development on matters relating to business functions.Ensure day to day activities align with business operations.Contribute to improvement in business processes and practices.How You Will Be AssessedThe ideal applicant will be someone who has the following key capabilities:A professional approach including the ability to maintain confidentiality, discretion and exercise tact, initiative and sound judgement.Excellent interpersonal and communication skills with the ability to work independently and as a member of a team.Ability to manage multiple tasks concurrently within day-to-day context and prioritise activities to meet strategic objectives within set timelines.High levels of organisational and administrative skills, including high level skills in the use of computerised management information systems and software packages.Display the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.How To ApplyIf you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal.
When submitting your application, please ensure you provide the following:A detailed resume;A cover letter that outlines your known skills, abilities, knowledge and experience in response to the "How you will be assessed" criteria above (maximum of 2 pages in total); andThe contact details for two referees (one of whom is your current supervisor).Closing date: 19 November 2024Job Reference Number: TQ2024-1199For Further Information, Please ContactKim Williams, Manager Executive ServicesOccupational group: Administration#J-18808-Ljbffr