Come join the dynamic team at Novartis and be a part of an exciting evolution!
We are currently hiring a Portfolio Account Specialist to join our commercial team focused on solid tumours.
This full-time permanent position is based in the NSW South territory.
As a key member of our field force team, you will report directly to the Portfolio National Sales Manager.
In this role, you will play a crucial role in driving customer interactions and sales performance.
You will be responsible for representing our customer experience approach and building strong relationships that deliver value for our patients and their clinical journey.
About the RoleIdentify and prioritise influential customers (HCPs and stakeholders) through data analysisDrive sales performance by orchestrating positive customer experiences and building relationshipsEngage in value-based conversations to understand customer challenges, pain points, and opportunitiesPersonalise customer engagement journeys by reflecting customer preferences and leveraging multiple channelsBuild sustained collaborations with HCPs for NovartisDeliver customer-centric experiences beyond clinical differentiationEstablish effective relationships with opinion leaders and medical influencersGather insights on customer business and follow up on feedbackLeverage data sources to prioritize and adjust interaction plansShare customer insights with internal stakeholders for content and campaign developmentCollaborate with cross-functional teams to address unmet needsAct as a trusted partner and create value-add solutionsDemonstrate integrity and respect towards customers and colleagues.To be successful in this role: University qualification in Science, Business or MarketingProven track record in sales and/or marketing and driving resultsStrong understanding of the healthcare industry, particularly pharmaceuticals or pharmacy.Excellent communication and interpersonal skills are essential, as you will be working with a diverse group of stakeholders.The ability to think strategically and analytically will be critical in making informed decisions and driving business growth.Why Novartis: Helping people with disease and their families takes more than innovative science.
It takes a community of smart, passionate people like you.
Collaborating, supporting and inspiring each other.
Combining to achieve breakthroughs that change patients' lives.
Ready to create a brighter future together?
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
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