Add expected salary to your profile for insightsCTST is a vibrant and growing not-for-profit charitable community organisation whose vision is that everyone has access to community transport. We specialise in providing reliable, high quality and safe transport to older people and people with a condition preventing them from undertaking daily activities.CTST's impact is delivered via a workforce of over 350 passionate people (with the majority being volunteers), over 90 vehicles, modern and sophisticated systems, great attitudes, and most importantly, we are consumer directed.At CTST, we value diversity and promote a workplace culture that is committed to driving innovation, collaboration, professionalism, and respect.This is an exciting time to join our organisation, as we have recently entered into a merger partnership with Mersey Community Care Association, and we look forward to the opportunities this collaboration presents for expanding our services and enhancing our support for members of the Tasmania community.About the PositionReporting directly to the Chief Executive Officer, we are pleased to announce an exciting new opportunity for an Executive Manager of Resilience and Quality within our organisation. The successful candidate will be responsible for developing strategies pertaining to quality, safety, and risk to ensure organisational readiness. This role encompasses the establishment of frameworks for business continuity, quality assurance, risk and compliance management, crisis management, and incident management. The ultimate objective is to ensure the organisation's agility, adaptability, and sustainability.Salary is at an executive level and may be negotiated with the successful candidate based on skills and experience.Responsibilities of the position include:Ensure effective application of legislative and regulatory frameworks across the organisation for Commonwealth Home Support Programme (CHSP), Home and Community Care (HACC), Home Care Packages (HCP) and the National Disability Insurance Scheme (NDIS) service streamsEfficiently manage CTST's risk management framework and strategy, assisting teams in translating strategic direction into operational goalsProvide insights and advice to the CEO and Executive team on emerging trends and issues, presenting recommendations aimed at mitigating business risksLead the development and implementation of Business Continuity Management capability to ensure the organisation is well-prepared to respond to unforeseen disruptionDevelop high-quality business strategies and operational plans to ensure that major projects are planned and executed in accordance with established project plans, budgets, timelines, policy objectives, and governance standardsManage a diverse array of internal stakeholders, each with varying priorities and expectations, to achieve a consistent and cohesive approach to quality, risk, and safety managementDrive the development of systems, standards, and guidelines for hazard and risk management, specifically targeting complex, high-risk issues to minimise the organisation's risk exposureAbout YouDemonstrated experience in effective risk management, complemented by strong analytical and problem-solving abilitiesA minimum of five years in an executive-level position, highlighting exceptional strategic leadership and business insight, with a commitment to values-driven decision-makingProven ability to lead, inspire, develop, and evaluate performance within diverse teams by providing information and training to cross-functional groupsProficient in collaborating with fellow executive leadership team members to enhance organisational cohesion and promote a culture of continuous improvement that aligns with company valuesExcellent verbal, written, and interpersonal communication skills, paired with strong negotiation expertiseIn-depth knowledge of statutory regulations pertaining to the aged care and disability sectorsEstablished proficiency in managing internal change across various functional areasAll CTST employees must:hold a current driver's licencehave a Working with Vulnerable Persons Card (or be willing to obtain)have a current National Police Check (or be willing to obtain)must be an Australian Resident or hold an Australian Working VisaTo ApplyTo obtain a copy of the position description, please visit our website atwww.ctst.org.au/work-with-usApplications should be made via Seek and must include a current resume and cover letter detailing your experience relative to the position.CTST is committed to Equality, Diversity and Inclusivity where everyone is welcomed and supported!To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.Researching careers? Find all the information and tips you need on career advice.
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