Mantra on Salt Beach, Gunnamatta Avenue, Kingscliff, New South Wales, Australia
Req #2172Wednesday, 24 July 2024Located in Kingscliff just south of the Gold Coast / Northern New South Wales border is home to some of Australia's finest beaches and World Heritage listed National Parks.
Ready to welcome you to paradise are
Peppers Salt Resort & Spa and Mantra Salt Beach Resort.
Across this dual brand, three property resort we offer a range of first-class dining experiences, with two onsite restaurants, highly sought after conferencing and event spaces, pool bars and more.
During your down time, head 20 minutes north to the Gold Coast or a quick drive south will see you in Byron Bay!PurposeAs the
Executive Assistant Manager – Rooms,
you will mentor the team across all rooms division departments, ensuring seamless coordination and an exceptional experience for our guests, whether they are traveling for business or leisure.The RoleCompetitive base salary ranging from $95,000 to $100,000, depending on experienceLead and inspire a team of up to 50 members, setting high expectations and fostering a positive culture within the rooms divisionCollaborate closely with the General Manager to craft exceptional guest experiencesPrimary ResponsibilitiesReport directly to and liaise with the Area General Manager to achieve the full commercial and reputational potential of our unique product, bringing your innovation and spirit of conquest!Lead a team comprised of Front Office, Reservations, Housekeeping and Maintenance to deliver memorable experiences for our guests and develop our teamsPossess an infectious drive for excellence in delivering business and satisfaction metrics in consultation with the Director of Labour ManagementHave a passion for seeing your teams succeed, with proven methods to engage, motivate and develop to create a positive workplace cultureProvide a creative, customised approach to service and deliver memorable experiences to guestsSkills and ExperienceA leader who models our values: Trust, Respect, Guest Obsession, Sustainability, Spirit of Conquest and InnovationMinimum 2 years' experience as Rooms Division Manager or Hotel Manager supporting and coordinating over 50 team members across multiple outlets and departmentsSound operational experience within seasonal hospitality business.
Familiarity with SIHOT highly valuedAn empathetic communicator with well-developed stakeholder management skills (internal and external)Established commercial acumen with demonstrated success achieving business metrics and strong guest sentimentThe ability to remain calm when under pressure, and coach our team to reach their full potentialAt Accor, we welcome you as you are.
We help you grow and learn, so that work brings purpose to your life.
By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.
Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours.
We invite you to APPLY NOW.
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