Position Description
Job Title Events CoordinatorEmployment
TypeEmployment Contract
Job Type Full Time
RelationshipAs required
Reporting
Relationship
Reports to: Venue &
Operations ManagerTravel Not applicable
Hours To be determined Contact ******
Information
for Applicants
Applications must be limited to a two-page cover letter addressing the selection
criteria and a resume no longer than three pages.
Darwin
Entertainment
Ambition – We constantly pursue improvement and betterment in everything we
do.
Diversity – We seek out broad experiences and influences to ensure DEC
represents all peoples and their interests.
Passion – We are excited and driven to deliver remarkable experiences.
Safety – The health safety and wellbeing of every person in every interaction with
DEC is paramount.
First Nations – We will strive to provide a platform and opportunities for Aboriginal
and Torres Strait Islander works and First Nations people.
Inclusion &
Diversity
We strongly encourage applications from people who identify as First Nations,
from culturally and linguistically diverse backgrounds and people with disability.
We strive to accommodate people with disability by making reasonable workplace
adjustments when required. If you require an adjustment for the recruitment
process or job, please discuss this with the contact person nominated above.
Apply Online Only applications received via Seek or ArtsHub will be considered.
Primary Objectives
The Event Coordinator is responsible for delivering exceptional events through ensuring the planning,
documentation, services provided, and guest experience are of the highest quality.
Summary
Darwin Entertainment Centre is a Not-for-Profit Company Limited by Guarantee. Located in Darwin, it
is known as the premier performing arts centre within the Northern Territory. Performances range from
local school and small productions to international touring entertainment performances.
We also manage the George Brown Darwin Botanical Gardens Amphitheatre on behalf of the City of
Darwin. This involves liaising with promoters, stakeholders and facilitating and safely delivering
performances at the venue.
NTix is the external ticketing service of the business. Working with organisations primarily located
within the Northern Territory we currently provide a turnkey solution, delivering all ticketing and
financial services across many differing event types.
Tasks and Responsibilities
• Provide a high-level of customer service and response to a wide range of events at
Darwin Entertainment Centre.
• Coordinate and manage the pre-event planning in conjunction with
clients, internal departments and external agencies.
• Prepare and reconcile cost estimates and event related budgets.
• Manage and coordinate direct reports.
• Coordinate staffing deployments and rosters.
• Oversee department expenditure levels for consumables and casual wages.
• Coordinate and deliver all front of house services.
• Engage with back of house services to ensure an operational robust
approach to event delivery.
• Develop and present customer service initiatives.
• Act as the emergency building warden during non-event times and as Chief
Warden during events as required.
• Maintain and update the Venue Ops platform.
• Ensure the venues are fit for purpose, tidy, and well-presented prior to and during
events and efficiently raise any concerns or operating issues with the Venues
and Operations Manager
• Ensure compliance with all legislation, approved standards, policies and
procedures relating to DEC's practices and processes including DEC's
Occupational Health and Safety Policy, the Privacy Act (1988) and Emergency
Management Plan.
• Contribute to the review and improvement of DEC's policies, procedures and
operating systems to ensure the most up to date and professional service is
provided to all clients and patrons.
• Follow HR policies and procedures to recruit and onboard casual Front of House staff.
• With support from the Venue and Operations Manager, identify, plan and
implement projects that support the improved functioning and productivity of
DEC.
• Excellent interpersonal communication and negotiation skills.
• High level of literacy and numeracy with a strong attention to detail.
• High level of proficiency with the Office365 suite, including Word, Excel and SharePoint.
• Ability to work flexible hours including evenings and weekends.
• The successful candidate will currently have or have the capacity to obtain an Ochre Card,
Driver's License and First Aid Certificate
Advantageous Criteria
• Previous experience as a Chief Warden in a similar environment.
• An understanding of Work Health and Safety practices and a proven ability to apply mitigation
and assess risk.
• Accurate cash handling, reconciliation and EFTPOS/credit card transaction processing.
Approved:
Georgia Hendy
Chief Executive Officer
Darwin Entertainment Centre
Date: 19 April 2024
Position Description Primary ObjectivesSummary Darwin Entertainment Centre is a Not-for-Profit Company Limited by Guarantee. Located in Darwin, it is known as the premier performing arts centre within the Northern Territory. Performances range from local school and small productions to internation... We also manage the George Brown Darwin Botanical Gardens Amphitheatre on behalf of the City of Darwin. This involves liaising with promoters, stakeholders and facilitating and safely delivering performances at the venue. NTix is the external ticketing service of the business. Working with organisations primarily located within the Northern Territory we currently provide a turnkey solution, delivering all ticketing and financial services across many differing event types. Tasks and Responsibilities Advantageous Criteria#J-18808-Ljbffr
