Position DescriptionJob Title Events CoordinatorEmploymentTypeEmployment ContractJob Type Full TimeRelationshipAs requiredReportingRelationshipReports to: Venue &Operations ManagerTravel Not applicableHours To be determined Contact ****** ApplicantsApplications must be limited to a two-page cover letter addressing the selectioncriteria and a resume no longer than three pages.DarwinEntertainmentAmbition – We constantly pursue improvement and betterment in everything wedo.Diversity – We seek out broad experiences and influences to ensure DECrepresents all peoples and their interests.Passion – We are excited and driven to deliver remarkable experiences.Safety – The health safety and wellbeing of every person in every interaction withDEC is paramount.First Nations – We will strive to provide a platform and opportunities for Aboriginaland Torres Strait Islander works and First Nations people.Inclusion &DiversityWe strongly encourage applications from people who identify as First Nations,from culturally and linguistically diverse backgrounds and people with disability.We strive to accommodate people with disability by making reasonable workplaceadjustments when required. If you require an adjustment for the recruitmentprocess or job, please discuss this with the contact person nominated above.Apply Online Only applications received via Seek or ArtsHub will be considered.Primary ObjectivesThe Event Coordinator is responsible for delivering exceptional events through ensuring the planning, documentation, services provided, and guest experience are of the highest quality.SummaryDarwin Entertainment Centre is a Not-for-Profit Company Limited by Guarantee. Located in Darwin, it is known as the premier performing arts centre within the Northern Territory. Performances range from local school and small productions to international touring entertainment performances.We also manage the George Brown Darwin Botanical Gardens Amphitheatre on behalf of the City ofDarwin. This involves liaising with promoters, stakeholders and facilitating and safely delivering performances at the venue.NTix is the external ticketing service of the business. Working with organisations primarily located within the Northern Territory we currently provide a turnkey solution, delivering all ticketing and financial services across many differing event types.Tasks and Responsibilities• Provide a high-level of customer service and response to a wide range of events atDarwin Entertainment Centre.• Coordinate and manage the pre-event planning in conjunction withclients, internal departments and external agencies.• Prepare and reconcile cost estimates and event related budgets.• Manage and coordinate direct reports.• Coordinate staffing deployments and rosters.• Oversee department expenditure levels for consumables and casual wages.• Coordinate and deliver all front of house services.• Engage with back of house services to ensure an operational robustapproach to event delivery.• Develop and present customer service initiatives.• Act as the emergency building warden during non-event times and as ChiefWarden during events as required.• Maintain and update the Venue Ops platform.• Ensure the venues are fit for purpose, tidy, and well-presented prior to and duringevents and efficiently raise any concerns or operating issues with the Venuesand Operations Manager• Ensure compliance with all legislation, approved standards, policies andprocedures relating to DEC's practices and processes including DEC'sOccupational Health and Safety Policy, the Privacy Act (1988) and EmergencyManagement Plan.• Contribute to the review and improvement of DEC's policies, procedures andoperating systems to ensure the most up to date and professional service isprovided to all clients and patrons.• Follow HR policies and procedures to recruit and onboard casual Front of House staff.• With support from the Venue and Operations Manager, identify, plan andimplement projects that support the improved functioning and productivity ofDEC.• Excellent interpersonal communication and negotiation skills.• High level of literacy and numeracy with a strong attention to detail.• High level of proficiency with the Office365 suite, including Word, Excel and SharePoint.• Ability to work flexible hours including evenings and weekends.• The successful candidate will currently have or have the capacity to obtain an Ochre Card, Driver's License and First Aid CertificateAdvantageous Criteria• Previous experience as a Chief Warden in a similar environment.• An understanding of Work Health and Safety practices and a proven ability to apply mitigation and assess risk.• Accurate cash handling, reconciliation and EFTPOS/credit card transaction processing.Approved:Georgia HendyChief Executive OfficerDarwin Entertainment CentreDate: 19 April 2024 Position Description Primary ObjectivesSummary Darwin Entertainment Centre is a Not-for-Profit Company Limited by Guarantee. Located in Darwin, it is known as the premier performing arts centre within the Northern Territory. Performances range from local school and small productions to internation... We also manage the George Brown Darwin Botanical Gardens Amphitheatre on behalf of the City of Darwin. This involves liaising with promoters, stakeholders and facilitating and safely delivering performances at the venue. NTix is the external ticketing service of the business. Working with organisations primarily located within the Northern Territory we currently provide a turnkey solution, delivering all ticketing and financial services across many differing event types. Tasks and Responsibilities Advantageous Criteria#J-18808-Ljbffr
