Technical Services | Full Time | Job Id: 21422 Experienced
Why Join Us? As the world's leading vendor of Cyber Security, facing the most sophisticated threats and attacks, we've assembled a global team of the most driven, creative and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.
If you want to make the world a safer place – you belong with us.
Key Responsibilities You will be responsible for Provide our customers with expert technical support and service through analytical skills (problem isolation and resolution), facilitate new installations, implementations, maintenance, education, and author documentation in support of the customers environment Ability to prepare written technical reports based on historical trends and data Communicating with clients, both at the engineer and management level Working in a team environment, organizational ability for multi-tasking and flexibility is a must Occasional travel to customer sites globally as required Assisting Junior staff in resolving technical issues as required Interfacing with R&D teams to resolve complex issues and bugs Ability to understand and replicate customer environments for testing and troubleshooting locally Deliver best in class service to our customers Qualifications What you bring to the table 5 to 8 years' experience in the IT industry with focus on networking and security in the Enterprise environment Strong Unix and Windows system-level knowledge Proven understanding of enterprise class security principals design and implementation Knowledge of change control process in the enterprise Must have minimum CCSE certification (Check Point Certified Security Expert) Must be proficient in analyzing packet captures with tcpdump and Wireshark tools Must be an expert in interpreting network environments at the L2/L3 OSI layers Active listening and communication skills, coupled with the ability to share information, and networking skills Analytical problem solving skills Thorough understanding of the Internet technologies supported (TCP/IP, Networking, Operating systems) Strong personal drive and initiative Ability to maintain a personal schedule that is conducive to job description and team performance. Ability to work with support team to improve technical skills Continue to stay current with technology Ability to interface with Development to solve complex problems Ability to clearly communicate Technical solutions (Strong Presentation, Written and Verbal) Ability to use virtualization technology such as VMware What you'll get in return Exposure to exciting and award winning technologies in the Cyber Security industry Meet the people behind our cutting edge technologies Opportunity to fulfill your potential by rolling out creative ideas and projects Work with and build long-lasting relationship with a team of brilliant people Apply for this Position Required First Name: Please enter your first name (Use English characters only) Last Name: Please enter your last name (Use English characters only) Email: Please enter/ correct your email address Phone: Please enter your phone number.
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