Job type: Full time / From 18/11/2024 - 19/12/2025
Organisation: Schools (Government)
Salary: Salary not specified
Occupation: Education and Training
Reference: 1445911
Job posted: 23/10/2024
Closes: 05/11/2024
Location Profile
College Profile
St Albans Secondary College's vision, values and guiding principles combine to create a safe, supportive and structured environment where every student is supported and inspired to achieve to the best of their ability. Our College community values respect, integrity, leadership, and the pursuit of excellence.
We are proud of our school community's achievements: our results in almost all areas are significantly higher than the average for the State, and for similar schools. St Albans Secondary College has regularly been recognised as a high performing school.
A focus on positive, respectful relationships as an essential part of a safe, enjoyable learning environment is an essential aspect of the College's culture.
Selection Criteria
Demonstrated ability to undertake front of house reception duties that demonstrates a high level of oral and written communication skills.
The capacity to provide information to parents, visitors, staff and students in a way that fosters a welcoming environment and effective customer service.
Demonstrated ability to work as an effective team member, displaying reliability and maintaining high level confidentiality.
Experience in the use CASES21 and Compass Student Management programs or the demonstrated capacity to adapt to or learn new programs.
Demonstrated proficiency in the use of office software, including Microsoft Word, Excel, PowerPoint, and the ability to use other software programs.
Role
The hours for this position will be Mon to Friday 8.15 am to 4.21 pm (38 hr pw).
This role will require experience in organising and prioritising work to ensure that all office/school policies are strictly adhered to and work expectations, standards and deadlines are being met.
Typical duties will include: front counter reception, expertise in utilising Microsoft office including word processing, database creation and the ability to utilise all aspects of CASES21 and Compass student administration and account receivable modules, and First Aid as required.
Responsibilities
Reception Duties (Visitors and telephone inquiries)
Communicate effectively with all members of the school community and provide a range client services.
Provide a professional and welcoming environment to parents, students, staff and visitors to the college.
Direct telephone and direct inquiries to the relevant staff/area.
Ensure that all queries are dealt with in a professional and confidential manner.
Reception Duties (Student Window)
Manage all student inquiries and direct to the relevant staff/area.
Ensure that all queries are dealt with in a professional and confidential manner.
Collect student payments, ensuring a strict adherence to office policies.
Student Administration and Finance
Ensure that all money is receipted correctly and balances at the end of each day.
Maintain accurate records of payments and permissions for excursions.
Proficiently use all aspects CASES21 accounts receivable, including family receipts and payments.
Produce, interpret and analyse financial reports, including family transaction history and matching transaction reports.
Accurately enter student enrolment data into CASES21.
Competently use Compass to record and manage student attendance data.
Administration Duties
Use Microsoft Office to produce letters, spreadsheets and presentations in accordance with the school's templates and guidelines.
As directed by the Office Manager, support with the delivery of administrative requests and tasks from management and teaching staff.
First Aid Duties
Provide first aid support to students as required.
Use Compass to record sickbay attendance.
Professional Development
It is expected that the position holder will show a commitment to ongoing professional development.
Who May Apply
Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.
Conditions of Employment
All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.
Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.
A probationary period may apply during the first year of employment and induction and support programs provided.
Detailed information on all terms and conditions of employment is available on the Department's Human Resources website.
To apply for this role, you will be redirected to the Schools (Government) job application system.
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