Equipment Coordinator Full time position Sydney or Brisbane About Us: TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
About The Role: The Equipment Coordinator is a pivotal role with the Physical Health Team. The Equipment Coordinator is responsible primarily for the arrangement of all equipment for our health services, such as health checks, skin checks and vaccinations. They must ensure all necessary items are in stock, tracked and arrive at their destinations on time. The Equipment Coordinator works with a wide variety of team members internally, as well as externally with parties like couriers and contractors. The Equipment Coordinator may undertake other general office duties as needed, such as administrative work and work regarding health content that falls within their professional background.
The Day-To-Day: To effectively coordinate all aspects of equipment preparation, delivery and return of itemsTo liaise with our courier partners to ensure the timely delivery and pick-up of any TELUS Health equipmentTo quality control equipment and our inventory in an effective manner, ensuring that TELUS Health staff are supplied with functional equipment and enough consumable stock to provide the service as expectedTo ensure compliance with cold-chain management for temperature sensitive equipment needsTo provide professional customer service over the telephone, email and in-person, assisting individuals with their enquiries to the best of your abilitiesTo maintain the shelf-life of health equipment through regular care and periodic calibrationTo complete and organise health records and equipment tracking in an accurate and well-maintained mannerTo maintain privacy of health data and participants in our services at all times, through the use of good work practices, encryption and security-conscious processesCommunicate effectively with the broader team, including Program Coordinators, Health Professionals, Resourcing Coordinator and Flu Vaccination teamComplete equipment calibrations and maintain recordsTo (where possible) seek methods to improve efficiencies and processes involved in the equipment cycle to save time and/or costsTo utilise your professional health background (where relevant) to assist with the development, review and implementation of new health programs and health content (such as fact sheets and health articles)About You: High level organisation skills and attention to detailHigh level interpersonal and customer service skillsGood understanding of project management processes.Working knowledge with MS office programs, e.g. Word, Excel, Outlook, TeamsEffective communication skills with key stakeholders and the ability to identify and respond to client requirements.For You: • Access to our internal Employee Assistance Program
• Access to our wellbeing program initiatives
• A fun, dynamic, positive team environment
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