Agency Account Management (Advertising, Arts & Media)
Full time
Join the growing equ team as an Account Executive!
About equ For nearly three decades, we've harnessed the power of technology to digitally enable and enhance businesses, seamlessly bridging the gap between their today and their tomorrow.
Home to some of Australia's brightest digital talent, we help our clients navigate the unknown, empowering them to reach further and think bigger.
Fusing strategic thinking, agile delivery and mature processes we encourage and empower clients to think bigger, reach further and believe in better.
About You : You are a driven and adaptable individual who thrives in a client-facing role.
You have a passion for digital and are eager to contribute to both client success and the overall growth of the agency.
With strong communication and organisational skills, you are a natural collaborator who excels at building and maintaining lasting client relationships.
You understand the importance of delivering high-quality results on time and on budget, and you can manage multiple tasks while keeping a cool head under pressure.
You are committed to personal and team development and enjoy contributing to a vibrant workplace culture.
The Role : We are looking for a proactive and motivated Account Executive to join our team.
This exciting role serves as the primary point of contact for our clients, ensuring the successful delivery of digital solutions that align with their business objectives.
As an Account Executive, you will support in nurturing client relationships, drive strategic initiatives, and collaborate with internal teams to deliver exceptional results that support both client success and company growth.
You will play an integral role in coordinating project delivery, managing client priorities, and driving effective communication between the client and internal teams.
Your Key Responsibilities : Support the Account Service team with the day-to-day management of retained accountsBuild and maintain strong relationships with an assigned portfolio of clientsAct as the primary day-to-day contact for identified clients, working alongside the Account DirectorsManage retainer budgets and client priorities, ensuring they align with project goalsCoordinate client meetings, including logistics as requiredManage and prepare client status reports, attend WIPs and ensure to capture and distribution of detailed meeting notes with clear action items for follow-upCollaborate with Project Managers and the Account Management Team on managing client tickets and sprint activitiesEnsure client work is triaged, scoped, approved by the client, and added to the budget trackersUndertake operational responsibilities, including adding jobs, creating estimates, logging invoices, and maintaining job statusMaintain budget adherence and escalate risks or impacts to Project Managers and Account Directors as neededExperience and Qualifications : Tertiary qualification in Marketing, Business, or a related discipline preferred1-2 years of experience in a client-facing role, ideally within a digital agencyFamiliar with Agile workflows and methodologiesProficient in Microsoft Office and Atlassian products (Jira, Confluence, etc.
)Strong interpersonal skills and the ability to build rapport with clients and colleagues.Personal Skills : High performer with a strong passion for marketing and digital solutionsExcellent organisational and time management skills, with the ability to juggle multiple prioritiesGreat attention to detail, ensuring high-quality work in every taskExceptional written and verbal communication skills, able to clearly articulate ideas and solutionsTeam player with a proactive attitude and a willingness to support othersAbility to work well under pressure and adapt to changing client needsOpen-minded, flexible, and willing to take on a variety of tasksFun and social, with a passion for contributing to a strong and positive workplace culturePerks beyond the work : The environment and culture we nurture are as crucial as the work we create.
Whether it's your first day or your 5th year, you'll feel empowered to contribute and drive positive change.
Additional benefits include : Birthday leave.
Take a day to celebrate with friends and family.Salary sacrifice scheme.
Access valuable discounts to get that car you've always wanted.Yearly bonus incentives.
Get recognised and rewarded for your hard work with our bonus incentive program.Personalised professional development.
Achieve your career aspirations with growth plans and ongoing training options tailored to you.Flexible & hybrid working options.
We focus on productive collaboration and pride ourselves on offering remote and hybrid options to suit all lifestyles.Employee assistance program.
We believe mental wellness is integral to a sustainable career and provide all employees with free and confidential assistance services.The ideal St Georges Terrace location is in our newly outfitted offices.
With the CBD on your doorstep, coffee, cuisine, concerts, and culture await you.Temporarily work from anywhere in the World for up to four weeks a year to be closer to family and loved ones or to experience a new culture.Flexible public holiday options.
We offer the ability to swap two public holidays annually for alternative cultural celebrations of value to individual employees.Do you want to work in a team where you'll feel empowered to make an impact from day one?
Take the next step in your career, click the "Apply Now" button below.
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